Naca in bed with banks ?

[THANKS2U]

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

There has been some discussion on another, lost in cyberspace thread here on loansafe, by myself and others, regarding how NACA is hiring supposed quote, "former" Countrywide & Bank of America Employees, who act like Loan Negotiators for us borrowers.

Whether they are former employees is debatable ! & Unlikely

Now we have NACA employees who have ONLY their own self serving best interest at heart, to be "hired back" into the ranks of the various banks good graces, according to how well they passive aggressively SABOTAGE our loan mods --

It might go something like this -

Allowing 100 % rejection of mods, will get you a higher paying position at Bank of America, perhaps an office with a view and a faster hiring date ..

Allowing only poor modifications, will get you a strarting base pay postion with Bank of Ameirca, but you will get your own cubible, with a window view.

Allowing viable mods / good mods that actaully help the borrowers with good interest rates and fixed terms, will get you ZIP, nothing Nada and your name will be MUD in the banking industry for years to come ...

Then we have the Loan Mod haters to contend with, who's sole purpose is get hired at NACA to mess with people trying to get mods..

And then, we have the uneducated, untrained, Lazy Slackers, who just want to get paid 12.00 per hour for doing nothing but showing up and answering phones.

Finally we have the educated, aware, strong minded, well trained, true advocates of helping people get viable modification, but those 2 people are the 1 owner and the 1 supervisor, who are too busy trying to keep an eye on all their inadaquate employees, to truly be able to help the thousands upon thousands of borrowers who need help now..

Keep in mind the above post is a bit of an exageration, but not too far off from the real truth of what is happening.

NACA - Where is your TRUE, VERIFIABLE Report Card, to show your true performace of loan mods, which we the tax payers are paying you for..

The Servicers must show report cards and so should NACA !!!

Otherwise NACA is all hot air, circus media events and smoke and mirrors.

NACA employees are suppose to be professional advocate negotiators, strongly demanding viable loan modification for us borrowers AND THEN GETTING THE LOAN MODS APPROVED IN A FORTHWITH MANNER

I JUST DO NOT SEE THAT HAPPENING AT ALL !!!

ONCE AGAIN SHOW US your Varifiable REPORT CARDS NACA
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

[ohhhdear]

I agree! They won't help me--- and I;m glad now, because I don't think they would have my best interest at heart.

[Garry]

I try hard not to have bad thoughts of NACA, but then just about every day I hear a comment that was told to someone by NACA That blows me away. I can't get the smell out of my nose no-matter how hard I try.

[Garry]

When I read the post about a policy change at NACA, my first thought was I hope someone is finally cracking down on them for having a conflict of interest.

[chow1]

im sure naca really wants to help people stay in there homes but as any buisness hey get sloppy when there swamped with orders. the advocacy just doesn't seem to be as aggressive as before or as seen on there videos anymore.the bank has to step it up to and stop giving a excuse all the time. i get tired of hearing call back in 30 days everytime i talk to them.

[Garry]

NACA wants a lot of things, thats the problem. They should have been trying to help people get into the MHA program and they weren't. They where looking out for their own best interests pushing their own deals with the bank, in turn it helped some people save their homes, lets not get that confused. If you think they where not getting paid by the bank, I think you are insane! When you read about people being told by NACA The banks going to offer you the GOV deal, don't take it or we will not work with you anymore. Or how about I called NACA to ask if I should accept a forbearance offered by the bank and they told me they had a policy change and they can't help me with that. What the F*CK is up with that! They don't want you to take a forbearance offered by the bank, that cuts them out of the deal! How about the PROMISE that was just made to a guy, NACA promised me a reduction in principle and a 2% loan! Everyone on this forum knows they can't promise that. Are all these people mis understanding what they're hearing? It's looking kind of doubtful isn't it.

[Garry]

The sh*t just keeps adding up, Sooner or later you have to call a spade a spade.

[THANKS2U]

The sh*t just keeps adding up, Sooner or later you have to call a spade a spade.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Garry

I feel your frustration and pain - All the pain and suffering is because of the lies and the terroristic tactics, which the Banking Institutions are Perpetrating against us borrowers - & also NACA is following right in the Banking Institutions path..

Like Moe pointed out, our 4th President of the United States, Thomas Jefferson, being not a naive and trusting person, as any President should not be Naive & trusting.... stated that "Banking Institutions are more dangerous to our liberties than standing armies" He went on to say - "If the American people ever allow private banks to control currency, the banks will grow and will deprive people of ALL property, until their children wake to ********NESS"...

In truth, all Presidents knew & still know this UGLY EVIL fact..

But few ever speak of it in any way, let alone tell it like it is, as Jefferson did...

Sadly, our Presidents fear the banks, as all campaign money ultimately leads back to the banking Institutions themselves..

The BIG banks are TOO BIG TO FAIL, because Banking Institutions line the pockets of the rich and the rich line the pockets of our polititians...

NACA is now TOO BIG to fail also, as in too big to have their PAST good reputation questioned..

They must get paid by our tax dollar CLICKS !

What are CLICKS ? I just found out that KINKOS copy and most copy places charge by the CLICK...

The copy machine are not owned by the copy places, they are owned by the banks -- er uh I mean, the copy machines are owned by the copy machine companies and so every single copy that is made is logged in the machines computer as a "click" and every click / copy is charged to the renter of the machine and so the copy makers are charged accordingly, whether or not they get the exact copy they wanted to produce or not...

NACA must charge the Government and or the banks themselves, by the "CLICK" as well -

In other words, once a person applies with NACA, the NACA computer logs that person in a click fashion and then NACA gets paid full price for that persons mod application / numbered click.

It matters NOT whether NACA gets you or me or anyone a good viable modifiction or not, because NACA gets paid the exact same amount for each and ever click, for either helping you or for F--king you over.. It matters not to them, it is all the same money$$$$$$$$$ to NACA....

Any NACA employee using Due diligence and proper professional negotiation tactics may = a payment of say ?? guessing, what $500 to $1,000 a click..

Sitting on their lazy arses and doing nothing at all and or being a Loan mod hater and or working for, or wanting to work for Bank Of America and just pretending to help borrowers, only to then drop the ball and provide ZERO help and or a LOSY MOD, gets NACA the exact same money per person / per logged computer numbered click -

It is like saying here is $1,000 up front to bring home a months worth of healthy groceries, to help this family viably survive

But then NACA only brings in 1 box of cereal and 1 pint of sour milk.

They get to keep the other $995.00 for doing NOTHING !!

NACA has ZERO / NO ACCOUNTABILTY WHATSOEVER DO THEY !

NACA has a sour milk report card and they need to be exposed and they need to be exposed FAST .

WHY does NACA need to be exposed and be forced to show their TRUELY VERIFIABLE REPORT CARDS NOW ?

Because we the people need true help NOW !!

This not about bad mouthing 90 % of what NACA does not do, it is about making sure NACA has a 90 + % positive report card for helping people the way they should be doing, the way our tax paying dollars pay them to do and the way their reputation says they do...

We do not need help in the year 2015 when all the all the ****** are made and all the books are written, about what a truely corrupt time in history this was and the media truly shows all the predatory players who were accessories / accomplices in the Predatory mortgage lending crimes and the PREDATORY Mortgage MODIFICATION crimes.. Of which NACA will most surely be named, unless something is done to stop their stealthy scamming ways...

Where are the NACA report cards ???? Nowhere at all .........

I said it before - I DOUBLE DARE NACA TO START PRODUCING VERIFIABLE REPORT CARDS TO PROVE THEIR TRUE PERFORMANCE !!!!

OUR PAID FOR GOVERNMENT SHOULD STEP IN FAST AND MAKE NACA IS MADE ACCOUNTABLE TO TRULY HELP PEOPLE NOW AND OUR ELECTED OFFICIALS SHOULD DO IT FAST ---

President Obama needs to call an emergency HUD approved home savers meeting in Washington DC, just like he did with the BANKING servicers in August, to demand that all the heads of these HUD homesaving agencies, ESPECIALLY NACA, come in and explain how they are TRULY helping people and then the President needs to tell them all, you MUST PROVIDE REPORT CARDS, JUST LIKE EVERYONE ELSE IS DOING, WHO IS SUPPOSEDLY HELPING HOMEOWNERS TO STAY IN THEIR HOMES, USING OUR TAX DOLLARS

Nuff said for now

Keep up the fight Garry

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

[THANKS2U]

[quote=THANKS2U;117935]------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Garry

I feel your frustration and pain - All the pain and suffering is because of the lies and the terroristic tactics, which the Banking Institutions are Perpetrating against us borrowers - & also NACA is following right in the Banking Institutions path..

Like Moe pointed out, our 4th President of the United States, Thomas Jefferson, being not a naive and trusting person, as any President should not be Naive & trusting.... stated that "Banking Institutions are more dangerous to our liberties than standing armies" He went on to say - "If the American people ever allow private banks to control currency, the banks will grow and will deprive people of ALL property, until their children wake to ********NESS"...

In truth, all Presidents knew & still know this UGLY EVIL fact..

But few ever speak of it in any way, let alone tell it like it is, as Jefferson did...

Sadly, our Presidents fear the banks, as all campaign money ultimately leads back to the banking Institutions themselves..

The BIG banks are TOO BIG TO FAIL, because Banking Institutions line the pockets of the rich and the rich line the pockets of our polititians...

NACA is now TOO BIG to fail also, as in too big to have their PAST good reputation questioned..

They must get paid by our tax dollar CLICKS !

What are CLICKS ? I just found out that KINKOS copy and most copy places charge by the CLICK...

The copy machine are not owned by the copy places, they are owned by the banks -- er uh I mean, the copy machines are owned by the copy machine companies and so every single copy that is made is logged in the machines computer as a "click" and every click / copy is charged to the renter of the machine and so the copy makers are charged accordingly, whether or not they get the exact copy they wanted to produce or not...

NACA must charge the Government and or the banks themselves, by the "CLICK" as well -

In other words, once a person applies with NACA, the NACA computer logs that person in a click fashion and then NACA gets paid full price for that persons mod application / numbered click.

It matters NOT whether NACA gets you or me or anyone a good viable modifiction or not, because NACA gets paid the exact same amount for each and ever click, for either helping you or for F--king you over.. It matters not to them, it is all the same money$$$$$$$$$ to NACA....

Any NACA employee using Due diligence and proper professional negotiation tactics may = a payment of say ?? guessing, what $500 to $1,000 a click..

Sitting on their lazy arses and doing nothing at all and or being a Loan mod hater and or working for, or wanting to work for Bank Of America and just pretending to help borrowers, only to then drop the ball and provide ZERO help and or a LOSY MOD, gets NACA the exact same money per person / per logged computer numbered click -

It is like saying here is $1,000 up front to bring home a months worth of healthy groceries, to help this family viably survive

But then NACA only brings in 1 box of cereal and 1 pint of sour milk.

They get to keep the other $995.00 for doing NOTHING !!

NACA has ZERO / NO ACCOUNTABILTY WHATSOEVER DO THEY !

NACA has a sour milk report card and they need to be exposed and they need to be exposed FAST .

WHY does NACA need to be exposed and be forced to show their TRUELY VERIFIABLE REPORT CARDS NOW ?

Because we the people need true help NOW !!

This not about bad mouthing 90 % of what NACA does not do, it is about making sure NACA has a 90 + % positive report card for helping people the way they should be doing, the way our tax paying dollars pay them to do and the way their reputation says they do...

We do not need help in the year 2015 when all the all the ****** are made and all the books are written, about what a truely corrupt time in history this was and the media truly shows all the predatory players who were accessories / accomplices in the Predatory mortgage lending crimes and the PREDATORY Mortgage MODIFICATION crimes.. Of which NACA will most surely be named, unless something is done to stop their stealthy scamming ways...

Where are the NACA report cards ???? Nowhere at all .........

I said it before - I DOUBLE DARE NACA TO START PRODUCING VERIFIABLE REPORT CARDS TO PROVE THEIR TRUE PERFORMANCE !!!!

OUR PAID FOR GOVERNMENT SHOULD STEP IN FAST AND MAKE NACA IS MADE ACCOUNTABLE TO TRULY HELP PEOPLE NOW AND OUR ELECTED OFFICIALS SHOULD DO IT FAST ---

President Obama needs to call an emergency HUD approved home savers meeting in Washington DC, just like he did with the BANKING servicers in August, to demand that all the heads of these HUD homesaving agencies, ESPECIALLY NACA, come in and explain how they are TRULY helping people and then the President needs to tell them all, you MUST PROVIDE REPORT CARDS, JUST LIKE EVERYONE ELSE IS DOING, WHO IS SUPPOSEDLY HELPING HOMEOWNERS TO STAY IN THEIR HOMES, USING OUR TAX DOLLARS

Nuff said for now

Keep up the fight Garry
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


The last line of the President Jefferson quote got cut off in my last post for some loansafe computer glitch or sensoring reason ? anyway.... I will try again

The Jefferson quote is this line " UNTIL THEIR / 'OUR' CHILDREN WAKE UP TO H O M E L E S S N E S S" !

And as we all know, Jefferson was 100 % correct, as this is now happening in front of our very eyes...
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

[caldwell02]

Hey all. I've posted this other places but just in case you didn't see....

1. I started trying with Chase for a mod on 1/4/09
2. Found this forum
3. found out about Naca through this forum
4. Contacted Naca, and they submittted a proposal for me to Chase on 4/24. At that time they advised me that if I got a proposal from chase, to run it through them first.
5. Naca never called/e-mailed me, so I kept calling them. on 6/8 Chase told them they received the proposal.
6. all this time I also was working with Chase, and got to an Executive Team member whom I was working with twice a week or so. No results, of course, but this was a real live person who knew me. Chase denied my request for a bogus reason, and I e-mailed the facts/documents to my Exec Team member, who forwarded them on and told me Chase was re-reviewing my mod.
7. in the meantime, I e-mailed Jamie Dimon at Chase. Cordial letter, telling him what was going on, and within that e-mail I said I was also working with Naca.
8. didn't hear from the Exec Team, so I called her. She said (about 4 days after I e-mailed Dimon) that her manager told her she "wasn't allowed to talk to me because of their contract with NACA."
9. I have never signed my rights away to talk with my servicer/lender through Naca.
10. Then I noticed on here that the NAca site had changed. I looked at my file, and noticed they needed a 4506Tand more info. I faxed it and scanned/e-mailed it.
11. Called Naca several times to see if they have gotten it. (maybe 4 different calls with four different people and had to resend twice). Also found out they knew about the chase denial .... just hadn't gotten around to calling me.
12. Called Kevin Winn, the Naca manager mentioned on one of these threads.
13. Received a call from Hezekiah Porter (a supervisor who called me after I made the above call). He asked for more ifnormation, which I faxed.
14. Called Naca to see if they got the information. The person I talked with couldn't find it then could, yada yada. then she said she was forwarding it to my negotiator, and the negotiator would call me next week.
15. The next day (yesterday) I got an e-mail from Hezekiah Porter saying I needed to make a counseling appt and they would re-submit.... I HAD TO START ALL OVER AGAIN.
16. My appt is 9/5. I have another call into Kevin Winn, because I've got alot of questions.
17. I am in default for the first time this month. I need to know: 1. What does the contract with the lenders say such that they can't talk with me? I never signed away my rights to talk to Chase. 2: should I continue with Naca, or drop em and take my chances with Chase?

At the moment NACA is acting alot like my lender, which is very poorly. I want to be proven wrong on this, and if I am I will sing their praises once again, but right now it doesn't look good.

[Garry]

This statement is in the PARTNERSHIP statement that NACA posts about BofA:Seeking a mutually-beneficial partnership
On Monday, October 2, 1995, the day before a NACA action at a First Union stockholder meeting, Bruce Marks, NACA’s CEO, called NationsBank CEO Hugh McColl, Jr. NationsBank had a reputation for shaking up its industry, and NACA was looking for a lending partner who was ready to make a serious commitment to its revolutionary mortgage program. McColl had an eye for organizations that could produce results and invited Marks to meet with him that same day.

Both NACA and NationsBank went into the meeting with skeptical attitudes. Although NACA had a mortgage product that was both affordable to working people and a good proposition for a lender, Marks stated that McColl probably wouldn’t be interested since bankers cared about nothing except profit maximization. McColl responded that while 80% of NationsBank’s operations were aimed at profit maximization, 20% of their business was community oriented. If NACA’s programs were as good as Marks claimed, NationsBank would become NACA’s largest partner.

NationsBank staff spent the next few weeks reviewing NACA’s programs, both in Boston and other locations. They were impressed and rated NACA ‘level A’ for services and operations. When NationsBank and NACA sat down to further negotiations in Charlotte, NACA insisted that neither its mortgage product nor process be modified. NationsBank agreed and announced a $500 million commitment to NACA’s homeownership program on December 18, 1995–only two and one-half months after Marks and McColl’s original meeting.
The way I read this is NACA came up with a new mortgage program that would benefit the bank and NACA, and would help people finance houses they couldn't afford. I consider this predatory.

[Garry]

Then they go on to brag about how well the program worked for the bank in this statement and boast the statistics:The Bank of America partnership blossoms
This partnership has become more successful than either party imagined. NACA was impressed with the true commitment shown by NationsBank staff to strengthen and grow the relationship. In 1999, NationsBank, now renamed Bank of America, undertook to make a landmark $350 billion investment in community lending. It looked to NACA to place $3 billion of those loans. The overwhelming achievements of the partnership were revealed by a study of its customers, which can be summed up in three statistics:

• 99.75% of the borrowers are living in their homes and making payments,
• 97% reported satisfaction with the NACA program, and
• 98% said they would use Bank of America again.

[Garry]

So In conclusion I would have to say that NACA is most definitely in bed with BofA and they are openly admitting it. They are legally doing nothing wrong because they are telling you. You are the one that is supposed to be intelligent enough to understand this.

[Garry]

We do not need help in the year 2015 when all the all the ****** are made and all the books are written, about what a truely corrupt time in history this was and the media truly shows all the predatory players who were accessories / accomplices in the Predatory mortgage lending crimes and the PREDATORY Mortgage MODIFICATION crimes.. Of which NACA will most surely be named, unless something is done to stop their stealthy scamming ways.

I am also looking forward to this day, but I'm hoping NACAs day comes MUCH sooner.

[Garry]

Do you wonder why the NACA DREAM TOUR is not on this list of tours across the country to help people save their homes? Making Home Affordable - Homeowner Events

[chow1]

i cant see how naca gets the lender or servicer to restructure loans that same day and cant even do it in a month or two online.i mean whats the trick here,are the lenders reps have the power to approve them or is it just like applying online but just waisting time going there and gettin the same answers if you just went online and submitted.whats the hold up here.

[SillyWorld]

i cant see how naca gets the lender or servicer to restructure loans that same day and cant even do it in a month or two online.i mean whats the trick here,are the lenders reps have the power to approve them or is it just like applying online but just waisting time going there and gettin the same answers if you just went online and submitted.whats the hold up here.

UMM try like 4 months for me and not a single answer, no updated emails, NODA..??? I set up a phone app again comming up this week, will ask them why so long I need an anaswer ASAP or I have to do the dredded streamline which as I figured it out all this dragging me on stuff is costing me more cash to Citi then if I had taken Streamline 5 months ago, NACA said no no we can do better...But hope not till 2015 Helppppppppppppppppppppppppppppppppppppppppppppppp ppppppppppppppppppppppppppppppppppppp

[SillyWorld]

UMM try like 4 months for me and not a single answer, no updated emails, NODA..??? I set up a phone app again comming up this week, will ask them why so long I need an anaswer ASAP or I have to do the dredded streamline which as I figured it out all this dragging me on stuff is costing me more cash to Citi then if I had taken Streamline 5 months ago, NACA said no no we can do better...But hope not till 2015 Helppppppppppppppppppppppppppppppppppppppppppppppp ppppppppppppppppppppppppppppppppppppp

Wait a minute here, all this talk has me thinking, if NACA is in Bed with any Bankateers, then if we ask for

.. Also, we can do a forensic audit of your mortgage for free to identify any mortgage or consumer violations. To do this audit, which in many cases provides more leverage in achieving your solution, send an email to homesave@naca.bom and put �Audit� in the subject line. If your Servicer or investor does not provide an affordable solution by September 8th, then we have a variety of next steps including holding the executives personally responsible with our aggressive advocacy campaigns!

And all the above would show hanky panky then I bet they would approve you asap so you do not file any charges and NACA would never reply to you on the Audit

[SillyWorld]

Or should we still wait and see How many in here get fixed by there estimate of closing deals from there email..???

Bruce Marks
NACA � CEO

P.S Remember the fight is with the Lenders/Servicers to approve your solution and we are working to have it approved by September 8th (Labor Day). While we have intensified the pressure on them, we have a variety of other options to achieve your affordable mortgage if they do not get it done in the next few weeks.

[SillyWorld]

Yes But if I call Citi they say my investor does not go with any programs...But look what Ginnie Mae says..??

Government Guaranteed
Loss Mitigation Information for Consumers
Borrowers are sometimes mistakenly advised that Ginnie Mae is the owner or investor in a loan because government-insured or guaranteed loans (FHA, VA, RD) serve as collateral for Ginnie Mae-guaranteed securities. Ginnie Mae guarantees the security, and it carries Ginnie Mae’s name; therefore, borrowers are often mistakenly advised that Ginnie Mae owns their loan. Ginnie Mae does not determine eligibility for loan modifications. The loan modification process is managed by the loan servicer according to the guidelines of the insuring agency. Ginnie Mae is happy to provide information that may help consumers get in touch with the appropriate agency.
The following may be helpful to consumers:
A consumer’s mortgage company handles the day-to-day tasks associated with managing their mortgage loan. The company’s duties include, but are not limited to:
• Collecting loan payments
• Responding to borrower concerns
• Holding funds for payment of property taxes and hazard insurance
• Counseling delinquent borrowers
• Providing loss mitigation options
• Supervising foreclosures
As such, consumers should first call the mortgage company to which he/she sends their monthly mortgage payments to determine who insures their loan. Consumers should check their monthly mortgage bill or payment booklet for a phone number or web site address.
If a loan is insured by the Federal Housing Administration, the consumer should contact 1-888-297-8685 and they will be able to provide you with further assistance.
If a loan is insured by the Veterans Administration, the consumer should call Veterans Affairs at 1-877- 827-3702 to reach the nearest Loan Guaranty office.
If a loan is insured by Rural Development, the consumer should call 1-(866) 550-5887 to speak to a representative at USDA’s Centralized Servicing Center.
If a consumer’s mortgage is insured or owned by Fannie Mae or Freddie Mac, he/she should visit Making Home Affordable - Home for more information.
Keep in mind that despite the availability of loss mitigation options, consumers still may not qualify for a loan modification. Consumers will have to work with their mortgage company and the insuring agency to decide which, if any, option is right for their unique situation.

[SillyWorld]

And Citi Told me in Ginnie does not do the HAMP somebody LIES

U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

WASHINGTON, DC 20410-9000 GOVERNMENT NATIONAL MORTGAGE ASSOCIATION www.hud.gov espanol.hud.gov ginniemae.gov July 30, 2009

July 30, 2009
APM 09-14
MEMORANDUM FOR: All Participants in Ginnie Mae Programs
FROM: Thomas R. Weakland, Acting Executive Vice President
SUBJECT: Buyout Policy Changes to Support the FHA Home Affordable
Modification Program ("FHA/HAMP")
Ginnie Mae is pleased to announce its support, effective immediately, for FHA’s Home Affordable Modification Program ("FHA/HAMP"), which is being implemented pursuant to the "Helping Families Save Their Homes Act of 2009," P.L. 111-22, enacted on May 20, 2009.
The FHA/HAMP initiative is designed to provide additional loss mitigation strategies for FHA-insured loans. Issuers will be permitted to repurchase FHA loans from Ginnie Mae pools if a borrower has been approved to participate in FHA’s trial modification program and the loan has been in a state of continuous default for more than 90 days, as of the date of repurchase. Until the loan has been removed from the pool, Issuers are reminded of their continued obligation to advance scheduled remittances of principal and interest to investors, as required by the security.
Updates to the Ginnie Mae Mortgage-Backed Securities Guide are now available under the "What’s New" section of the Ginnie Mae website, at Welcome to Ginnie Mae and have been incorporated in the Guide at Section 18-3.
For additional assistance, Issuers may contact their Ginnie Mae Account Executive in the Office of Mortgage-Backed Securities at (202) 708-1535.

[Garry]

If it's been a while since you've called the bank a lot of things have changed, I'd call them again.

[SillyWorld]

If it's been a while since you've called the bank a lot of things have changed, I'd call them again.

Hahahahah Call CITIMORTGAGE..??? You gotta be crazy they are worse than the others...Some peeps in here been with Citi since last OCT 2008 and call every week and been getting no place ya or NA...They are the worst and should be SHUT down, disgrace to the Human Population, they love playing GAMES BIGTIME..

But I may just call them again this week then bne back and tell how they wanna help but refuse to send me any documantation, If I cannot see it in writing I refuse the deal..

[Garry]

I felt the same way about BofA believe me, but now people seem to be getting better results.

[Melanie702]

I posted this on the April thread for the April people. But NACA is something else!

This is really STUPID! I called NACA on Friday to ask if they had any kind of updates on our file. The agent on the phone said there was something, but she could not discuss what it was, but it was not any kind of proposal. So, she said she would have someone call me back. Anyway, someone calls this morning (husband answered, I'm working) and said their system is down to call their toll-free number. And we also received this email! Why the heck would we call this number again if they can't tell us anything?! Why in the world wouldn't they call again when the system is up! . And I know our file was submitted! Submitted on April 28th!!!!! 4 freaking months ago! lots of help he was. Just thought I'd let all you April people know.

jrhodes@naca.com to me

show details 10:25 AM (38 minutes ago)

Hello Mr. and Mrs. Ellarby,
Sorry I missed you for your 11 o'clock phone appointment. Your file was submitted to your lender, and you will need to call 888-302-6222 or 888-404-6222 (NACA member servicing dept.) if you have any question concerning you file.
Thank you