Date changes on BofA site???

[Kavman25]

Hi All,

Has anyone had their dates change on the BofA site.

Documents Received

Processing Date Workout Type Document Type 07/15/2009 Modification LETTER OF EXPLANATION 07/15/2009 Modification PAY STUB 07/15/2009 Modification TAX RETURN/FORM 07/17/2009 Modification TAX RETURN/FORM 07/17/2009 Modification LETTER OF EXPLANATION 07/17/2009 Modification PAY STUB The above list is real-time and reflects the documents processed to date for this account. We may have received additional documents recently sent to us that have not been processed and therefore do not appear in the list. Please do not call us to check the status of a document not showing in the list as our representatives will not be able to provide any additional information than what is shown here. Thank you for your patience.

Current Workout Status

Loan Modification	View the Details	Hide the Details

Workout Status Details:	Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 09/08/2009. If your status remains unchanged after the 09/08/2009, please call and speak to a customer service representative. Please do not call back before 09/08/2009 as that will delay the process. Please respond promptly to any calls or requests that you may receive from us during this period. Lack of response will cause your workout to be delayed or cancelled. Thank you.
Information as of:	08/04/2009
Workout Stage:	Processing
Phase/Sub-Phase:	Active Processing

My original date to call back was 8/19/09. Now it jumped to 9/8/09. Can they make it anymore stressful?

[sahm2two]

Hm...mine still appears to be the same as 09/01/2009...wonder if when the date gets closer it will change

[pyeatpr]

Mine changed 4 times before a modification actually took place.

[hope67]

May I ask how you access this info on their website? When I go to check my account online it doesn't show anything regarding my modification offer?! I can't even access my transaction history. TIA

[Kavman25]

If you login to your account, on left side, under Financial Hardship, click Workout Information.

Good Luck

[hope67]

Originally Posted by Kavman25

If you login to your account, on left side, under Financial Hardship, click Workout Information.

Good Luck

This is very strange, when I login to my account, on the left side, there is no Financial hardship option or workout info, there is only "my loans" and "my profile" options, if I click on either one I get a screen showing me the past due amounts and message that I'm not allowed to access my information because my account is past due!!

Who should I ask at BOA about this?

[John12333]

Hi everyone, I got this message for about a month like some of you have posted "Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 08/05/2009. If your status remains unchanged after the 08/05/2009, please call and speak to a customer service representative. Please do not call back before 08/05/2009 as that will delay the process..."

So I called BofA/CW, and the representative told me that it takes a minimum of 90 days. I tried to explain that I had applied since March... She would just keep silence and asked if I have any other questions. She was really rude... while I was being polite and desperate. I went through ACORN...

What should I do now? Any advice would be very helpful. I don't want them to just cancel my application that some of you posted on here.

Many thanks,

John

[hope67]

Originally Posted by John12333

Hi everyone, I got this message for about a month like some of you have posted "Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 08/05/2009. If your status remains unchanged after the 08/05/2009, please call and speak to a customer service representative. Please do not call back before 08/05/2009 as that will delay the process..."

So I called BofA/CW, and the representative told me that it takes a minimum of 90 days. I tried to explain that I had applied since March... She would just keep silence and asked if I have any other questions. She was really rude... while I was being polite and desperate. I went through ACORN...

What should I do now? Any advice would be very helpful. I don't want them to just cancel my application that some of you posted on here.

Many thanks,

John

John, maybe you can try to send an email to the president of BOA:

barbara.j.desoer@bankofamerica.com

or you can call David L of the advocacy group:

866-806-2434 ext 8676

Good Luck!

[John12333]

Many thanks! I'll call David right now.

John

[John12333]

David is not in his office, but I got hold of someone else. Anyhow, they told me my application was denied because I was on time with my payment. Wow... I was borrowing money to try to keep good faith with them. I'm going to apply again and stop my payment. This is ridiculous! I guess if they want, they can have the house

[hope67]

Originally Posted by John12333

David is not in his office, but I got hold of someone else. Anyhow, they told me my application was denied because I was on time with my payment. Wow... I was borrowing money to try to keep good faith with them. I'm going to apply again and stop my payment. This is ridiculous! I guess if they want, they can have the house

John, OMG!! So they are penalizing you for being current?!

[John12333]

Thanks Hope for your support. I guess they want me to be delinquent before they seriously look at my application. oh well

[Cassietw]

Catch 22!

Approved...
Not Approved...

Can't help because your not behind...
Can't help because you are behind...

Can't help because you make too much...
Can't help because you don't make enough...

Can't help because not Fannie/Freddie backed...
Can't help because you are Fannie/Freddie backed...

What can they do?

Drive us crazy....
Take our life savings...
Destroy our credit....
Take our home....
and LIE to us.

Talk about life lessons! I have never seen so much inconsistency in my lifetime!

Good Luck everyone!

[Evan Bedard]

Hi john1233,

I have seen homeowners get approved in less than 90 days and also some who were current on their mortgage as well. Whoever you have talked to is just trying to make you jump through hoops..

You need to call call and call again until you get someone on the phone who is actually willing to be of assistance.

[John12333]

Thanks everyone, so my ACORN counselor told them that because I have applied for HMA, it would be illegal for them to cancel my application. Thus, my application is active again. However, I need to wait another minimum of 90 days before any information on my account will be posted. I sent an email to Barbara... hoping she'll expidite the process. In the meantime, I don't know if i should just stop my morgage payment since I might lost the house.

Thanks again everyone... you guys rocks!

John