Negotiator assigned-- Tabitha

[bittersweetme]

Has anyone dealt with Tabitha McKellar ? I should be getting a call from her tomorrow. (today) If not I will be calling her. Maybe there's Hope!

[helpsavemyhome]

Tabitha is a very nice, caring negotiator. She will do her best to help you.

[2much2pay]

To my understanding Tabitha is not a negotiator. She just monitors the process of the modification. She makes sure there is movement on your file and that it's just not sitting there. That's what she told me when I called her. I had a different person assigned to me and Tabitha was suppose to monitor her. I'm no longer being assisted by them because I am with NACA. Good Luck!

[bittersweetme]

Well thanks to both of you Helpsave and 2much !

Negotiator or not, there is SOMEONE that is aware of my presence and THAT is a step in the right direction. I am hoping to go with NACA too, am waiting my 2nd appointment on Monday. But lie I said at least my account has some movement. I LOVE this forum.... it is like a safe haven for people going this alone like me.... and believe me i STUMBLED acros this loking for a "modification company" WHEW ! what an education I have gotten in the short time here... there IS a higher power out there. (and I don't mean the banks!)

[minknmelissa]

Bittersweet, I too am happy that there is atleast some movement on my file too. Just wondering 2much2pay did your nego come back with an offer and then you went with naca I have my first phone appt. with naca today but i don't know if you can be dealing with someone from bank of america and naca at the same time

[helpsavemyhome]

Originally Posted by 2much2pay

To my understanding Tabitha is not a negotiator. She just monitors the process of the modification. She makes sure there is movement on your file and that it's just not sitting there. That's what she told me when I called her. I had a different person assigned to me and Tabitha was suppose to monitor her. I'm no longer being assisted by them because I am with NACA. Good Luck!

I have been with NACA since January and somehow, mysteriously, my file ended up 'closed' twice...during that time, it ended up with Tabitha, who had called me and said she was the negotiator, but she was sending my file back to Advocacy because it shouldn't have been closed out.

[bittersweetme]

HelpSave...

Do you happen to have her e-mail? I can guess @ Tabitha.Mckellar@bankofamerica.com. is this it ?

[alikeith]

If thats the correct spelling of her name, then that should b eit.

i have tried e-mailing my negotiator several times, she doesnt reply though. I do know that she gets them though as she left me a telephone message yesterday saying she got my e-mail.

[helpsavemyhome]

bittersweet, sorry, I never did have an email address for her, but as alikeith said, that should be correct. It has been my experience that negotiators don't respond to their emails for some reason. When I had to call Tabitha, I called BofA and asked for her and they had to transfer me to her line.

[2much2pay]

Originally Posted by minknmelissa

Bittersweet, I too am happy that there is atleast some movement on my file too. Just wondering 2much2pay did your nego come back with an offer and then you went with naca I have my first phone appt. with naca today but i don't know if you can be dealing with someone from bank of america and naca at the same time

minknmelissa....I emailed Barbara before I signed up with NACA. After I signed up with NACA I asked the counselor if I should continue working directly with the bank to get a modification on my own. He said that could be a plan B if NACA cannot get me a solution. I was assigned a negotiator but my account was screwed up. So I had to wait for the account to be fixed before the negotiator can work on my mod. Once the account was corrected the rep called me to tell me the negotiator will start working on my mod and Tabetha will monitor the process. A few days before this I saw an approved mod on my online account. I called Tabetha 2 days after being told they will be working on my mod to find out if the approved mod was what NACA had proposed. It wasn't...she then told me she had to close out my file because I was working with naca. So I didn't get an offer from them. I guess I shouldn't have been so curious, huh? I still keep in contact with the rep from the office of the chairman. She is like another David L. .....too bad she isn't a negotiator.

If I remember correctly...the rep spelled out the name for Tabetha Mckeller for me. She always picked up the phone when I called. Here's her number if you don't have it already...(800) 405-0078 X5583

[minknmelissa]

Okay I understand 2muchtopay, Naca told me i should be careful with the deal that b and a come back with for me . I dont know if i should keep sending in the docs to naca because i don't want to screw things up. This is crazy that they have us going through all this nonsense some people get real lucky with this my sister called once got preapproved and now has last trial payment and shes good but she has chase

[MommyBook]

Originally Posted by helpsavemyhome

\It has been my experience that negotiators don't respond to their emails for some reason.

I asked the question and the reason they don't (or rarely) respond to e-mails is because of possible PII data. If your full name, social, loan number, etc are in the e-mails they'll call you to let you know they received it, or delete out the PII and respond. In the emails I've sent I've always as for an e-mail confirmation to let me know they've received it. The advocacy department was fine with that, but the negotiator I have wasn't willing (she called me).

[2much2pay]

The 1st negotiator that was working on my file told me that they can only recieve and cannot respond to emails. Guess they're just allowed internal emailing. But reps from the chairmans office can reply.