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This is a discussion on LIfe after the MOD, for those whose accounts are not updated or not correct within the Countrywide Home Loans - Tell Us Your Countrywide Story forums, part of the Stop Foreclosure and Tell Us Your Story category; Anyone else having issues with their account not being updated or not updated correctly after getting a Naca Modification? They ...
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| | #1 (permalink) |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Anyone else having issues with their account not being updated or not updated correctly after getting a Naca Modification? They are refusing to update my account with the new modification it's been 60 days since i sent the paper work back (not sure why) I have been told there is no problem with docs or the modification, contacted the office of the pres (Barbara Desoer) over 2 weeks ago, got a call back within 2 hours and the rep from her office has been working very hard to get this fixed, but no one in the dept that fixes this is cooperating with her? They all acknowledge what needs to be done to fix it, but no one will take care of it. I guess it's time for another mass email and fax campaign to anyone that could possible help, local and fla politicians that is joke, got form letter responses last time. Talked to Naca they are also sending emails to CW/BOA but are not getting responses, they say don't worry I have a legal binding doc, yeah right others on here have been canceled with the same docs and if I pay the mod payment it won't get applied just stuck in suspense account. FYI little tidbit of info I found out, for all who have or will get mods, CW/BOA will not send you back a copy of the signed mod, why cause they don't sign them, they just process them and put them in your file, that is their sneaky little trick that way they can always say they didn't agree to or it is canceled it since they didn't sign it. |
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| | #2 (permalink) |
| Senior Member Join Date: Jan 2009
Posts: 264
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Gray; Wife and I just came from the Notary and then Fed Ex to send our mod docs back to CWBoA. They have to be back in their office by 6-10. Seeing what you are going through to get your account updated lets me know the fight is not over. Did you also fax a copy of the notarized documents to CW? If so, what fax number did you send them to? Best, Cobra |
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| | #3 (permalink) |
| Senior Member Join Date: Feb 2009 Location: Rhode Island
Posts: 170
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Unbelievable! You would think that CW/BOA would just like to get through these MODS and move on. I would not be suprised if somewhere in the future CW started backing out of these MODS they are so generously giving out! |
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| | #4 (permalink) | |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Quote:
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| | #5 (permalink) |
| Senior Member Join Date: Feb 2009 Location: Foothills-Los Angeles
Posts: 486
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Gray517, I wish you lotsa of goodness in finalizing this crap!! .... Hang in there..... |
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| | #6 (permalink) |
| Senior Member Join Date: Oct 2008 Location: St.Clair Shores,Michigan
Posts: 699
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Gray517: Wow, so they send out the docs, WE have to have them notarized, but they don't have to sign. That is really scary. I would think that they would have to send copies of documents signed by them also for the modification to be binding. Good question for an attorney I guess. It seems as though, since you have contacted office of president and they can't get the department to fix the error of not updating your account that it should be apparant to those in charge at CW that their employees are not doing their jobs properly and should be removed from their positions and replaced with employees who are competent enough to do their job! Don't let up on them! You have waited to long to get this straightened out already. |
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| | #7 (permalink) | |
| Senior Member Join Date: May 2009
Posts: 42
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Quote:
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| | #8 (permalink) | |
| Senior Member Join Date: Feb 2009 Location: SoCal
Posts: 1,127
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Quote:
I just gets better and better doesn't Gray? I recently had my CW negotiator, Christy McGowan, tell me that CW has NOT MAILED OUT ANY MAKING HOME AFFORDABLE PACKAGES TO ANYONE. Poster Sunny on this sight has received a package FOR MAKING HOME AFFORDALBE FROM CW. I'm am just amazed at the level of lies about the government programs that they have agreed to participate in. I wish I knew who to write....... | |
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| | #9 (permalink) |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct update to above post: I guessing the screaming, yelling, constant calling and emailing everyone I can think of paid off somewhere (I have spent more time on this crap then I would have if I was working a full-tme job) Geez, my account is partially updated now, they reversed the payment (the 1 the stupid CW idiot who of course didn't see a mod, should not have taken in the 1st place on 4/6 as mod docs were on their way and included the interest for that payment) and I now have $1569 in the suspense/hold account $1295 is supposed to be posted to my June 1 payment, wonder if they'll send me the balance Well it's back to waiting for them to finish the update, 1 odd thing, I went to look at my Hud settlement statement listed under loan docs and it wouldn't let me, said I could not view my loan docs since my account was under review, |
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| | #10 (permalink) |
| Senior Member Join Date: Oct 2008
Posts: 159
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct I am still waiting for my online account to be completely updated, too. My mod is listed as completed and closed. They have me listed as current, and good portions of my account are listed correctly, but I can't pay them through their website yet, and they have the payment amount listed wrong. I called a regular old customer service rep, who first told me I owed half of what my payment was, and then just slightly less, as the online info showed. I told the rep I was just going to send in my $ 855 like the paperwork said, and that's what I did. I really hope that doesn't screw anything up. Even though I am sending in more than she asked me for, I am nervous.... Also, I hope it doesn't get stuck in some partial account, since they have me listed as current. I thought that I had all of this stress behind me. I thought I might never have to speak to anyone over there again |
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| | #11 (permalink) |
| Senior Member Join Date: Mar 2009 Location: Coastal NC
Posts: 307
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct This whole thing has us living our lives as if we are in a bad episode of the Twilight Zone or Bill Murray in Groundhog Day! |
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| | #12 (permalink) |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct OMG, I loathe idiots and I hate the CW idiots the most! account is almost done updating and when I logged in this morning first screen that pops up is your payment for 6/1 is past due when are you or have you sent it, I had to fill that out before accessing the account info, They have the darn payment already it's in the suspense account being held since it was paid at the same time as the mod docs were done, they reversed it as part of thier updating the account and its sitting there $1569, but payment amount is $1295, so they will probably let it sit there past 6/16 so they can get another late fee out of me! Does it ever end?? For those whose accounts are not updated or not updated correctly I urge you to email Barbara Desoer and Ken Lewis the head honchos, that is the only thing that got my account moving along! |
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| | #13 (permalink) |
| Senior Member Join Date: Jul 2008
Posts: 66
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Thanks Grey. I sent my docs back 2/25 and the file has not been updated. Last person I talked to said the mod wasn't actually competed until 5/5 which means I need to wait 30-90 days after this date for the system to update. What the hell were they doing from 2/25 to 5/5? I don't trust anyone at CW or BOA and what you said about them not signing the mods is a disgrace.. |
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| | #14 (permalink) |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct |
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| | #15 (permalink) |
| Senior Member Join Date: Jan 2009
Posts: 264
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Gray; That is GREAT NEWS!!! I sent my mod docs back yesterday and they arrived today. Took a screen shot of the Fed Ex receipt and the mail room persons signature who signed for them. My first payment at the new rate is July 1st. Thanks to you I now know to keep a eye on my account information! Congrats again and sleep better tonight! Cobra..on the East coast |
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| | #16 (permalink) |
| Senior Member Join Date: Mar 2009 Location: Coastal NC
Posts: 307
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Congrats Gray!! Its been a long uphill struggle. Hope you have a great and restful weekend. |
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| | #17 (permalink) |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Cobra I have been doing that all along and it's a good idea to printout or save everything including the different screens on your online account, you can also hit the print page button at the top of a CW screen, when it comes up to print use the mouse to highlight the who document and then save it as a word document, I also print everypage out that way it has the current date at the bottom of the page. Good luck and keep an eye on that account to make sure it gets updated and done correctly. |
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| | #18 (permalink) | |
| Senior Member Join Date: Nov 2008 Location: Florida
Posts: 627
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Quote:
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| | #19 (permalink) |
| Senior Member Join Date: Feb 2009 Location: Foothills-Los Angeles
Posts: 486
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Congrats Gray!! Glad it is finally over for you! Don't forget to put your second recent success in your success thread! Reading all the successes is what hooked me to this site! Have a great night Gray and do something nice for your family....gotta party after winning this battle!! |
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| | #20 (permalink) |
| Senior Member Join Date: Jan 2009 Location: Central Florida
Posts: 221
Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0 | Re: LIfe after the MOD, for those whose accounts are not updated or not correct Congrats Gray!!!!! Glad its finally over, got my intent to accelerate this am!! lol |
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