June payment, website not updated.

[hypertweeky]

Hello everyone!

Well today is 05/20 and the new interest rate has not updated in the website so I called CW or Bank Of America and the lady says it takes 90 days and when the bill for June comes is most likely going to have the old rate and payment, to send 2 separate cashier checks certified that my modification documents say.
What do you think? Are you having the same issue?

[alikeith]

Yes i have been having the same issues. My mod was to be effective Mar 1st. Last statement still reflects old info. they just started updating the online site, but its not complete.

[hypertweeky]

Originally Posted by alikeith

Yes i have been having the same issues. My mod was to be effective Mar 1st. Last statement still reflects old info. they just started updating the online site, but its not complete.

How did you make your payments?
Oh darn I am telling you I don't need more stress!!!

[gray517]

Originally Posted by hypertweeky

Hello everyone!

Well today is 05/20 and the new interest rate has not updated in the website so I called CW or Bank Of America and the lady says it takes 90 days and when the bill for June comes is most likely going to have the old rate and payment, to send 2 separate cashier checks certified that my modification documents say.
What do you think? Are you having the same issue?

hypertweeky
weren't you one of us who got the Naca approval emails on 3/19 and subsequent mod? my account is not updated either, it was supposed to be updated by 5/4 then 5/14, I have been calling hope team, home retention, advocacy and naca for over 4 weeks because I was seeing other posters who got thier mod after me but where getting thier accounts updated in 10-14 days, I have gotten no where I ended of emailing Barbara Desoer's office and someone called me from her office and is working on getting it fixed. Good Luck

[alikeith]

I have been mailing in my payments to the address listed on my modification papers.

I hate to say it but you may be in for a little stress over waiting for the updated info.

[hypertweeky]

Originally Posted by gray517

hypertweeky
weren't you one of us who got the Naca approval emails on 3/19 and subsequent mod? my account is not updated either, it was supposed to be updated by 5/4 then 5/14, I have been calling hope team, home retention, advocacy and naca for over 4 weeks because I was seeing other posters who got thier mod after me but where getting thier accounts updated in 10-14 days, I have gotten no where I ended of emailing Barbara Desoer's office and someone called me from her office and is working on getting it fixed. Good Luck

Yes I was approved on 03/19, could I please get her email address? I don't trust sending payments that do not match the statement!!

Thanks!! you too! let me know if you get it resolved.

[alikeith]

Until the mod is updated in the system, your statements wont reflect the current info. Per your mod agreement, if you are to start sending in payments as of June 1st, you should!!! They will post them as a partial payment and once the mod info is all updated, it will reflect correctly.

[hypertweeky]

Originally Posted by alikeith

I have been mailing in my payments to the address listed on my modification papers.

I hate to say it but you may be in for a little stress over waiting for the updated info.

Everything with them is stressful!! awwww

[hypertweeky]

Originally Posted by alikeith

Until the mod is updated in the system, your statements wont reflect the current info. Per your mod agreement, if you are to start sending in payments as of June 1st, you should!!! They will post them as a partial payment and once the mod info is all updated, it will reflect correctly.

Did you send it as a cashier's check, the lady said to do that?
I wonder why, why can't I send a regular personal check and send it certified?
oh lordie.

[alikeith]

I sent personal check. Paperwork did not say that i could not. They prefer that you don't but they take it.

[gray517]

Originally Posted by hypertweeky

Yes I was approved on 03/19, could I please get her email address? I don't trust sending payments that do not match the statement!!

Thanks!! you too! let me know if you get it resolved.

This was posted by cobra on another thread:

I had to resort to writing and emailing the President of BOA. I think all who have emailed or written have received calls from people in her office. They seem to be able answer most questions, unlike the CSR's.

Barbara J. Desoer
President of Home Loans and Insurance
Bank of America
100 North Tryon Street
Charlotte, NC 28255

barbara.j.desoer@bankofamerica.com