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| Countrywide Home Loans - Tell Us Your Countrywide Story Countrywide Home Loans is now Bank of America. This forum is dedicated to tracking what Bank of America is doing to HELP struggling homeowners and how they are treating their customers. Good or bad, let your voice be heard and your story be known. |
This is a discussion on The Olde Countrywide Run Around within the Countrywide Home Loans - Tell Us Your Countrywide Story forums, part of the Stop Foreclosure and Tell Us Your Story category; Hello Y'all, First and foremost, fantastic site - many thanks to everyone involved. I can honestly say more was learned ...
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| Junior Member Join Date: Mar 2009 Location: Southern Cali
Posts: 4
| The Olde Countrywide Run Around Hello Y'all, First and foremost, fantastic site - many thanks to everyone involved. I can honestly say more was learned about the loan modification process here in a couple of days than with six months on the phone with Countrywide. Given that, I shall try to explain and make light of the situation as best I can - please forgive the long post. What I've got: 30 year conventional @ 6.00%, first only, originated end of 2007. Not a bad loan right? Except the property value is falling even faster than my salary, currently 50k in negative equity, and my DTI (mortgage only) is now approaching 50%. The run around (a bit of back story): Not six months after I get the loan, the proverbial economic dung hits the fan and the blissful joyride I was having for the past few years begins to careen. So I (we) go along for the ride slowly chipping at savings while the market plays roulette with our meager retirement fund (a few reserve mortgage payments at best) - but that's a whole other animal. So I try and be proactive about the situation and begin to call Countrywide third quarter of 2008, I have already dropped out of college by then (previously part time student) to stay afloat. Like so many before me I am given the brush-off albeit politely. In Dec. 2008 I am actually told not to make a loan payment (breach of contract on my part) if I *even wish* to speak with a representative about the idea of loan modifications - this after I tell them problems are at least a few months away. More of the same for the next few months, loan mods sends me to refi, I actually got laughed at there, refi sends me to India, India sends me to the limits of sanity - no offense to the fine and industrious people of that country but communication was extremely difficult and resulted only in frustration. Every month I'm told next month great things will happen and to call back. I even called this week armed with what I have learned here, success stories and the like, yet the rep friendly as he was insists that a loan mod cannot occur without serious delinquency, claims ignorance and further insists I am misinformed. He says in the best case I could miss a few payments and mod them to the back of the loan or maybe consider a short sale. ::bangs fist on forehead:: All I want is a sustainable payment to repay what I owe, I'm not even interested in a principle reduction. What I hope to achieve: If I can pull a rate of 2-3% that puts my DTI back in the low to mid 30s - sustainable. The plan: Send a RESPA letter and hardship letter via both regular and certified mail. Cross fingers. Maybe seek a legal representative if that fails. Caveats: I don't want to use NACA, a) because there are more urgent cases that need their help, b) We have to relocate this year out of city and hope to buy much cheaper there. Time for the ten million dollar question: What do you guys think? In regards to the letters, should I include supporting documentation? Where should they be mailed? Any comments / tips / tricks / kicks in the ribs are welcomed and appreciated. One quick note in closing: This is the first time I have ever posted in a public forum but was compelled to do so after reading many of the heartfelt comments to those of you in dire straits. I wish you all the best of luck. |
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| Loan Safe Moderator & Homeowner Guide Join Date: May 2008 Location: Wilmington NC
Posts: 1,407
| Re: The Olde Countrywide Run Around Socketjocky (cool name by the way) Glad you found the forum and posted.. I dont know if you found this yet, but here is a contact for CW that may help you (instead of one in india): CW home retention: CW Home Retention 1-800-669-0102 ffice Also, heres a link to CWs implementation of the "plan":Countrywide Financial - Real Estate Mortgage Lender - Home Loans - Equity Loan Mortgages In regards to your question, when sending the hardship letter, wait for them to let you know what sort of supporting documentation they want you to send.
__________________ Loansafe saved my home!! I may be alot of things, but I do know the difference between reply and forward. |
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| Junior Member Join Date: Mar 2009 Location: Southern Cali
Posts: 4
| Re: The Olde Countrywide Run Around Right on, thanks for the info Dan - and the quick response. I have a feeling this is only the beginning of the sleepless night stage for me. After a bit more research here it would seem that our individual 'investor(s)' play a significant role in the mod process or the availability thereof. Any tips on how to discover who the investor is? Did not see any mention of it on the my.CW site, I suppose a call to CW is a good place to start - this side of the Pacific thanks to Dan's info. |
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| Loan Safe Moderator & Homeowner Guide Join Date: May 2008 Location: Wilmington NC
Posts: 1,407
| Re: The Olde Countrywide Run Around Well, to tell if your invester is freddie or fannie, try here:FannieMae or FreddieMac? Check Here to Find Out If not one of those two...it can get tricky, the serviser is not required to tell you. Sometimes folks luck out and a rep lets it slip.
__________________ Loansafe saved my home!! I may be alot of things, but I do know the difference between reply and forward. |
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