Need advice.. Citi Residential Mortgage and Pregnant....

[ginita3079]

Hello everyone:
My story is kind of the same as many of the people out there, I bought a condo (my primary residence) three years ago with two mortgage one fixed and the other one adjustable.. Ofcourse the first mortgage was initially with AMC who then sold it to Citi. For the first two year I had a fixed interest only payment which started to adjust in November 2007, at that time I thought I could refinance but due to the market crash I have not been able as my property is now upsidedown... In addition, 4 and a half months ago, I discovered I was pregnant and even thought I am extremelly happy, I am so stressed out that due to pregnancy I can perform the same amount of work as before since I am a self employed accountant. Also, I have been told by Drs to take it easy as I am having some difficulties with the pregnancy and I can loose the baby.. Then in August/September I started falling behind I hired some individuals who promised me the world and it turned out to be the biggest scam and fraud. Now I am involved by myself trying to do this modification, and unfortunately Citi did not provide me with a payment plan since for unexplained reason by the CS I did not qualify. Now I am two months behind and I don't know what to do.. Luckly I discovered my file was at the Office of the President at Citi and I called them after I was rejected with the payment plan and they told me to go ahead and fax my hardship letter, as well as my proof of income and other documents. I faxed them all the necessary documents last Thursday and as of today they don't have anything registered of receipt...So not only I am having a risky pregnancy, I am in a big stress due to this and I want to know if I can get an advice of how I can help expedite this process so I can relax and not give this stress to my baby.... Please help.

[schwefls]

Hi ginita3079 welcome to our forum:

I wanted to stop in say hello and assure you, you are not alone. Congratulations on your pregnancy. Someone will be stopping by to provide you with some sound advice/ suggestions. In the interim please hang in there, relax, take care of yourself and the baby and know that we are here for you.

[Cat Damiano]

Hi ginita3079,

Welcome to the forum and thank you for joining.................

Try calling the number set up for Loan Safe members and see if they can help you see what the status of your file is..............

1-866-255-3901


Please keep us posted on your progress..............

[ginita3079]

Hello Cat:
I called the number you provided but this is for Citi Mortgage.. I am with Citi Residential Lending? They told me they could not find my account.. Is there any other number I can call?

In another subject, two days ago, I did called the office of the president and they told they did received my documents and to call back in 10 days....

[Cat Damiano]

For CitiResidential you would need to sign in or enroll online for financial difficulties..............
click on the link to bring up that page...........

https://www.mycitiresidentialloan.co...?pCatID=resCtr

Here is the contact number for CitiResidential..........
1-866-461-0913

ask to speak to
Stephen Gilson