Loan Mod help. Citi does call back - Loan Modification Forum

Sadie Girl · 08-01-2009, 10:51 AM

I have been trying to get a loan mod from Citi. I faxed over the needed information in May. This is now August 1st and I have yet to get someone to help me. I had one lady call be back, she left a message on the ans machine but I couldn't understand the phone number or ext. I called the number that is listed here in this forum but still can't get any answer.
Is there someone directly I can call? I would like to see if I could get a loan mod if Citi is willing to work with me. Is Citi willing to work with me???

Thanks, Karen Dixon

Evan Bedard · 08-01-2009, 11:59 AM

Hi sadiegirl,

When you call Citi are you just asking them if they have recieved your paperwork?

Sadie Girl · 08-01-2009, 07:31 PM

I have tried to ask if they have my paper work but no one seems know for sure. I had a lady who called once and I tried to call her back, that was over a week ago and no one has called me back.
Is there a dept or person I can call?
Thanks, Karen

Evan Bedard · 08-03-2009, 10:38 AM

Hi Karen yes try to call Jim and Jeannes office they have helped many here get their process started in a timely and professional matter:

Jeanne Drake VP Home Retention
PH 1 949 784 6011
FAX 1 866 642 4196

Jim Davis
PH 1 904 996 9696
FAX 1 904 996 1727

Sadie Girl · 08-03-2009, 06:56 PM

Great, I will try the numbers and see if I can get any help. Thanks, Karen

Evan Bedard · 08-03-2009, 07:21 PM

Your welcome Karen keep us posted on your progress!

Sadie Girl · 08-04-2009, 11:24 AM

I was given a contact name of Jim Davis to try and reach regarding Citi and a loan mod. However it was the wrong number. They don't service my loan for CitiMortgage.
Is there something else I can try? Thanks, Karen

bkmkotu · 08-04-2009, 06:51 PM

Similar story. I have been working with Citi for about 12 weeks on HAM - finally rejected on 7/14 - no reason given.
I have roughly 7% equity in my house (based on Citi estimate used for HAM tool) and my mortgage-to-income ratio is around 50%. I'm current and never missed or been late on my payment, any payment for that matter.

I filed online Citi Hardship questionnare on 7/14 and haven't heard a word since.

Any advice? What should I do now?

Thanks

SillyWorld · 08-04-2009, 08:34 PM

Quote:

Originally Posted by bkmkotu

Similar story. I have been working with Citi for about 12 weeks on HAM - finally rejected on 7/14 - no reason given.
I have roughly 7% equity in my house (based on Citi estimate used for HAM tool) and my mortgage-to-income ratio is around 50%. I'm current and never missed or been late on my payment, any payment for that matter.

I filed online Citi Hardship questionnare on 7/14 and haven't heard a word since.

Any advice? What should I do now?

Thanks

Apply at NACA.com

08-01-2009, 10:51 AM	#1 (permalink)
Sadie Girl Member Join Date: Jan 2009 Posts: 10 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Loan Mod help. Citi does call back I have been trying to get a loan mod from Citi. I faxed over the needed information in May. This is now August 1st and I have yet to get someone to help me. I had one lady call be back, she left a message on the ans machine but I couldn't understand the phone number or ext. I called the number that is listed here in this forum but still can't get any answer. Is there someone directly I can call? I would like to see if I could get a loan mod if Citi is willing to work with me. Is Citi willing to work with me??? Thanks, Karen Dixon

08-01-2009, 11:59 AM	#2 (permalink)
Evan Bedard LoanSafe.org Homeowner Guide Join Date: Aug 2007 Location: Southern California Posts: 2,168 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back Hi sadiegirl, When you call Citi are you just asking them if they have recieved your paperwork? __________________ Keep Fighting! Evan Bedard LoanSafe.org Support Team Please donate via paypal to LoanSafe.org to help keep this forum going The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

08-01-2009, 07:31 PM	#3 (permalink)
Sadie Girl Member Join Date: Jan 2009 Posts: 10 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back?? I have tried to ask if they have my paper work but no one seems know for sure. I had a lady who called once and I tried to call her back, that was over a week ago and no one has called me back. Is there a dept or person I can call? Thanks, Karen

08-03-2009, 10:38 AM	#4 (permalink)
Evan Bedard LoanSafe.org Homeowner Guide Join Date: Aug 2007 Location: Southern California Posts: 2,168 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back Hi Karen yes try to call Jim and Jeannes office they have helped many here get their process started in a timely and professional matter: Jeanne Drake VP Home Retention PH 1 949 784 6011 FAX 1 866 642 4196 Jim Davis PH 1 904 996 9696 FAX 1 904 996 1727 __________________ Keep Fighting! Evan Bedard LoanSafe.org Support Team Please donate via paypal to LoanSafe.org to help keep this forum going The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

08-03-2009, 06:56 PM	#5 (permalink)
Sadie Girl Member Join Date: Jan 2009 Posts: 10 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back Great, I will try the numbers and see if I can get any help. Thanks, Karen

08-03-2009, 07:21 PM	#6 (permalink)
Evan Bedard LoanSafe.org Homeowner Guide Join Date: Aug 2007 Location: Southern California Posts: 2,168 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back Your welcome Karen keep us posted on your progress! __________________ Keep Fighting! Evan Bedard LoanSafe.org Support Team Please donate via paypal to LoanSafe.org to help keep this forum going The comments by me and the materials available at this web site are for informational purposes only and not for the purpose of providing legal advice. Most of the information you find here is easily available on the internet. You should contact your attorney to obtain advice with respect to any particular issue or problem. The opinions expressed at or through this site are the opinions of the individual author and may not reflect the opinions of the firm or any individual attorney. Please Read our Privacy Policy and Legal Disclaimer Here.

08-04-2009, 11:24 AM	#7 (permalink)
Sadie Girl Member Join Date: Jan 2009 Posts: 10 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back?? I was given a contact name of Jim Davis to try and reach regarding Citi and a loan mod. However it was the wrong number. They don't service my loan for CitiMortgage. Is there something else I can try? Thanks, Karen

08-04-2009, 06:51 PM	#8 (permalink)
bkmkotu Junior Member Join Date: Aug 2009 Posts: 1 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Loan Mod help. Citi does call back Similar story. I have been working with Citi for about 12 weeks on HAM - finally rejected on 7/14 - no reason given. I have roughly 7% equity in my house (based on Citi estimate used for HAM tool) and my mortgage-to-income ratio is around 50%. I'm current and never missed or been late on my payment, any payment for that matter. I filed online Citi Hardship questionnare on 7/14 and haven't heard a word since. Any advice? What should I do now? Thanks

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