I am 15 months into the modification process and still awaiting a determination of ELIGIBILITY. I just got off the phone will our Executive Office representative (hasn't returned phone calls for three weeks) who informed me that we were determined not eligible for HAMP on June 29. I said this was news to me and that I believed Chase was required to send us notification and a reason for denial. He said such would be forthcoming after all options were considered. Meaning, we will be notified after our case is reviewed for an in-house modification (another 30-60 days).
Can I call BS on this? I'm not overly familiar with HAMP guidelines but the lack of notification doesn't seem right. I'm just looking to have another piece of information in my arsenal.