A call from Chase?

Heatherm · 11-04-2009, 08:58 AM

Yesterday my husband received a voice mail from Chase loss mit. center. Does anyone know why we would be receiving a call? We have been in our trial period for 7 months now. And we have decided not to make anymore payments until we receive our modification. Could it be an approval or denial? My husband doesnt want to call them back. He said he has had enough with trying to call, and we would prefer all communications be in writing. We dont trust them.

caldwellb02 · 11-04-2009, 09:02 AM

Oh I would say to call them back, if only to ask that all communications be in writing. They won't like that yadayada, but it will be noted that you called.

litehouse01 · 11-04-2009, 10:37 AM

I would call them back........they could be missing (or misplaced) a piece of vital information or something of that nature. I would stay on top of the situation you have come this far don't quit the fit now and it may come down to a fight but at leaset you would be doing everything you can........don't give them any ammunition to turn you down.......I would call asap and find out where you stand........I got called Monday and it was because they needed 2 pieces of info again....low and behold later at the end of the same day (monday) I got called by a person on the executive resolutin team asking for the same info so it would seem I have to different people woring on our case at the same time from 2 different departments go figure..............if it were me I would be calling RIGHT NOW!

exhausted girlfriend · 11-04-2009, 10:59 AM

Call them. Remember, you will stand to benefit from the mod more than Chase. Hang in there, you have come a long way. As they always says, it is the most darkest before dawn. i would bet you are very close to the end of your battle.

zander · 11-06-2009, 04:48 PM

I Just recieved a call from Chase telling me i am four months behind and that i owe 8k and would i make a payment, thing is I just called them today and set up my fifth trial mod payment. She had no idea, then she said did you make this payment with your unemployment income? I told her no i'm not unemployed , oh did you make this with spouses income? I was getting really upset and said what difference does that make ?? and btw i've submitted two packets of info to you that verify my income. Again ....what is the reason you're behind ...loss of income oh.... I don't get it. 'was it because the guy who came snooping today to see if we occupied the property reported that i was home ...well Duh i work from home!!! They are really grating on my very last nerve!!! advice anyone