Chase Collectors Faking Trial Mods?

[jlake02]

I apologize if this has been discussed before, but I've searched the board and can't find any mention of it.

I am working hard on a client's Loan Mod with Wamu (Chase). He is about 3 months behind.

Recently we were contacted by someone ("Tara") who claimed if we provided some very basic documents and made a full monthly payment that we would be put on a "Trial Payment" period with payments discounted around 25% off. I asked if she had our proposal and accompanying paperwork (that we had sent via Fedex in September) but she did not. I've completed a good amount of loan mods with other companies and was suspicious immediately. Only after some pointed questions did she admit she was in the collections department, not the loan modification department. She claimed collections is now helping the Loan Mod division with modifications. When I asked if we would get a letter confirming what she was offering she said no.

Has anyone else been offered a trial from someone in collections? I'm very wary of dealing with her as I feel she's ONLY concerned about getting some payments in and has neither the desire nor the authority to engage in loan modification negotiations.

Thoughts?

[Evan Bedard]

Hi jlake02,

Recently we were contacted by someone ("Tara") who claimed if we provided some very basic documents and made a full monthly payment that we would be put on a "Trial Payment" period with payments discounted around 25% off. I asked if she had our proposal and accompanying paperwork (that we had sent via Fedex in September) but she did not. I've completed a good amount of loan mods with other companies and was suspicious immediately. Only after some pointed questions did she admit she was in the collections department, not the loan modification department. She claimed collections is now helping the Loan Mod division with modifications. When I asked if we would get a letter confirming what she was offering she said no.

Do not speak with collections when trying to get a loan mod. She was only trying to get your client to make another monthly payment because that is what she is trained to do. I suggest giving the loss mitigation dept a call, they should be more helpful.

[midi1975]

This happened to us, DO NOT PAY!!!! They are only trying to get a payment, they have no authority to offer you a modification.

[Marie T]

I also had someone in collections tell me they were helping the loan modification department as they were so overwhelmed. They will say anything to get you to send in a payment!

[SwillerAlesbane]

Please Press #1 for The Excessive Usury Department

Please Press #2 for The Anarchy Modification Department

Please Press #3 for The Automated System of Non-Applicable Answers

Please Press #4 to talk to an massively underpaid foreign wage slave

Please Press #5 to automatically file bankruptcy

Please Press #6 to arrange for a pick-up of your personal life blood, unless of course you still have retirement funds somewhere we haven't stolen through the Wall St. Casino or threatened you out of.

[BudgetCutsinOC]

I was told last week that collections is now authorized to qualify people for remods due to a massive back log with loss mitigation. That is how I qualified 2 months ago. Of course I have not recieved my "package" FedEx as promised. But to answer your question they are doing it. Depends who you talk to over ar Chase.

[zander]

I also recieved trial mod over the phone by csr, we didn't recieve trial mod paperwork until we had already made two payments

[zander]

swillerAlesbane, that was just what i needed today I'm getting so dicouraged thankyou