Im so upset at the situation we face. For everyone that has gone through this hell. Last night while watching my local news they had a special about 2 families that were dealing with forclosure. While they didnt mention the banks involved I would guess it was chase cause it sounded so much like chase tactics. Anyhow one lady was actually given the imfamous "trial payments" and still resided in her home while the other, a 64 year old lady, had a knock at her door on Oct 1st saying her house was foreclosed on and she had to leave. To her understanding she was in a forbearance till Dec....so she had to leave her property. Currently she is fighting to try to get WHATS LEFT of her stuff out of the foreclosed house. When the news crew panned over the looks of the said house the windows had been broken out, clearly vandalized and she had said friends of hers had said they saw stuff that belonged to her for sale on the street!
I thought that instant to contact my local news and let thim know about this website and being as that Chase opened 2 new branches in my city and back in July my husband tried to go in and make a payment, 45 min later, he returns to the car letting me know that they wouldnt accept it. I should have went in myself. I kick myself in the rear for alot of things that i should have done regarding Chase.
First and foremost I should have trusted my instinct that the young sounding kid on the other end of the line had no idea what he was talking about when I asked him if the dam MHA was even a real program. His response, yes it is we have done thousands....My response well i sent my paperwork 2 times and no one seems to have it! he tells me to resend it again.....that was when i looked online for my closest MHA application center. Saw "Glendale" which is a couple hours away from me. Told my husband if he was ready to go for a drive. He told me to contact them first (it was a friday) and make sure they were open. I called and got "AMAYA" on the line. Told her i have applied for this MHA 2 times and nothing has been done cause they never have my paperwork! Im calling to see what time they close cause im leaving now to turn in my paperwork face to face! and it will take me some time to get there. She said oh no you dont have to do that, its to far........i hadnt realized it wasnt Glendale CA...but Glendale, CO, lmao! 13 hours away! she says get all your docs together fax them to me and i will call you personally to let you know i recieved them...i told her this was my last shot. I faxed them and didnt get a call. No surprise...but she did call on Monday to let me know she got them and would be working the mod. Long story shot it ended up ina forbearance. So after last nights news i decided i needed to totally review my papers and saw that it says"Chase home finance LLC is writing in response to your request for a forbearance plan on the above referenced account." ok number 1!!!! i didnt request a dam forbearance! does that mean that thats what Amaya had been working on for the past 60 days? not the MHA? So i tried to call chase this morning and guess what....as per my account, SSN, and zip code, there is no property that matches that info!.WTF is really goin on? I called AMAYA and got her voice mail. I left a message however she ststed she calls back in 24 hours....its friday and i know there isnt much that can be done today. I wanted to request short sale papers.
With the other property we have, that we havent paid for since OCT 08. Its with countrywide/BofA....we requested short-sale papers at that time and recieved trial payments for 500.00 less then our normal payment....and A lady at my church requested short sale papers and was also offered trial payments instead of short sale papers for 600 less then her normal monthly payment. Again not chase but it seems to be the way to go???
Question, has anyone called and asked for short-sale papers and then recieved trial payments papers in the mail instead?
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