Old 04-23-2009, 03:53 PM   #1 (permalink)
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Smile WaMu/Chase Mod Moving Forward

New to forum - feels like a light in the darkness - thank you all!
Don't really have any questions, yet.. My package is received and was assigned to a negotiator on 4/21/09.

Want to share a few things that have worked so far working with WaMu.

1) 4/9/09 - Got hold of a girl who cared - Cindy in Florida - gave me her name, employee ID and personal fax. Said that she would see that my package got into the right hands. My advice - If you get someone who is not helpful and mature or who treats you like they are reading a script - say thank you and call again until you feel comfortable with the person on the other end. Nothing worked for me until I formed a relationship with someone.

2) 4/12/09 - Fed exed my package to Cindy with a picture of my husband and I in front of our mailbox with our name on it. It said "Thank you for helping us save our home in bold yellow font." Ok, Ok, a little emotional appeal never hurt...also included a $10 starbucks coffee card just to say thank you because I have been at this since 12/08 and she is the first person that really wanted to help. I was afraid it might be considered bribery, but Cindy called me back to say it was the nicest thing anyone has ever done for her. Glad I did it.

3) Two days later I got a call from a guy, Ron, who calls himself a loan counselor. His job was to insure my paperwork was complete before forwarding to his boss.

4) 4/15/09 - Immediately turned around his requests for more information. He called me back to thank me - love this guy!

5) 4/22/09 - Called Ron and asked for status - he said case
was assigned to Sierra McCoy, Loan Negotiator, and to call him back in 2 weeks if I have not heard sooner.

I will keep you posted on the details of my situation when I receive an offer. Just wanted to post some good news for now. We love our fixer-upper house on the side of a hill in Los Gatos, California...determined to keep it!


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Old 04-23-2009, 04:04 PM   #2 (permalink)
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Re: WaMu/Chase Mod Moving Forward

HI cliffdweller,



Welcome to the forum and thank you for joining..........


Good Luck on the Mod!!



Keep us posted on your progress..........
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Old 04-28-2009, 09:33 AM   #3 (permalink)
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Re: WaMu/Chase Mod Moving Forward

One Question:
I missed three payments, then made 2 payments. I am trying to keep the arrears at a manageable level. Now I just can't make a payment for 5/1/09. I have been assigned a negotiator and understand they will NOT pursue foreclosure, even at 4 missed payments, if you are in the negotiation process. Is this correct?

Thank you in advance.
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Old 04-28-2009, 10:04 AM   #4 (permalink)
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Re: WaMu/Chase Mod Moving Forward

This is what the guidelines state:


Temporary Suspension of Foreclosure Proceedings


To ensure that a borrower currently at risk of foreclosure has the opportunity to apply for the HMP, servicers should not proceed with a foreclosure sale until the borrower has been evaluated for the program and, if eligible, an offer to participate in the HMP has been made. Servicers must use reasonable efforts to contact borrowers facing foreclosure to determine their eligibility for the HMP, including in-person contacts at the servicer’s discretion. Servicers must not conduct foreclosure sales on loans previously referred to foreclosure or refer new loans to foreclosure during the 30-day period that the borrower has to submit documents evidencing an intent to accept the Trial Period Plan offer. Except as noted herein, any foreclosure sale will be suspended for the duration of the Trial Period Plan, including any period of time between the borrower’s execution of the Trial Period Plan and the Trial Period Plan effective date.

However, borrowers in Georgia, Hawaii, Missouri, and Virginia will be considered to have failed the trial period if they are not current under the terms of the Trial Period Plan as of the date that the foreclosure sale is scheduled. Accordingly, servicers of HMP loans secured by properties in these states may proceed with the foreclosure sale if the borrower has not made the trial period payments required to be made through the end of
the month preceding the month in which the foreclosure sale is scheduled to occur.
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Old 04-29-2009, 07:33 AM   #5 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Hi,
I've been searching the threads for information on how bankruptcy affects the modification. Do they look at how much debt you
are bringing into bankruptcy? We have alot of debt accumulated over a 10 year period for various reasons, so I am wondering if we will get a higher % rate because of it.

Thanks alot,
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Old 04-29-2009, 09:24 AM   #6 (permalink)
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Re: WaMu/Chase Mod Moving Forward

the 31% target that the modification program is working to achieve has nothing to do with the back end debt ratio which would include the expenses.

It only includes the mortgage payment on the first lien, including Principal, Interest, Taxes, and Insurance...versus the gross income.

the back end ratio is the portion that includes the total debt payments...........if that ratio versus gross income is over 55%..........then counseling will be a must before approval of the modification.

questions about a bk would need to be addressed by a bk attorney.
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Old 04-29-2009, 09:45 AM   #7 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Hi ***,
I'm assuming the back end debt ratio includes food, haircuts, gifts, everything?!

Is it a good idea to go to counseling NOW before I have
been contacted by the negotiator? I don't want to stall the
process since I have been at this since 11/08.

You are really being a lifesaver to so many. Thanks alot!
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Old 04-29-2009, 10:11 AM   #8 (permalink)
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Re: WaMu/Chase Mod Moving Forward

As a part of the modification process, if your back end debt ratio is more than the 55%.............then the servicer should refer you to counseling at that time as a part of the modification approval process.

According to the guidelines.........

A servicer must obtain a credit report for each borrower or a joint report for a married couple who are co-borrowers to validate installment debt and other liens. In addition, a servicer must consider information concerning monthly obligations obtained from the borrower either orally or in writing. The “monthly gross expenses” equal the sum of the following monthly charges:

 The monthly mortgage payment, taxes, property insurance, homeowner’s or condominium association fee payments and assessments related to the property whether or not they are included in the mortgage payment.

 Any mortgage insurance premiums.

 Monthly payments on all closed-end subordinate mortgages.

 Payments on all installment debts with more than ten months of payments remaining, including debts that are in a period of either deferment or forbearance. When payments on an installment debt are not on the credit report or are listed as deferred, the servicer must obtain documentation to support the payment amount included in the monthly debt payment. If no monthly payment is reported on a student loan that is deferred or is in forbearance, the servicer must obtain documentation verifying the proposed monthly payment amount, or use a minimum of 1.5 percent of the balance.

 Monthly payment on revolving or open-end accounts, regardless of the balance. In the absence of a stated payment, the payment will be calculated by multiplying the outstanding balance by 3 percent.

 Monthly payment on a Home Equity Line of Credit (HELOC) must be included in the payment ratio using the minimum monthly payment reported on the credit report. If the HELOC has a balance but no monthly payment is reported, the servicer must obtain documentation verifying the payment amount, or use a minimum of one percent of the balance.

 Alimony, child support and separate maintenance payments with more than ten months of payments remaining, if supplied by the borrower.

 Car lease payments, regardless of the number of payments remaining.

 Aggregate negative net rental income from all investment properties owned, if supplied by the borrower.

 Monthly mortgage payment for second home (principal, interest, taxes and insurance and, when applicable, leasehold payments, homeowner association dues, condominium unit or cooperative unit maintenance fees (excluding unit utility charges)).


Total Monthly Debt Ratio


The borrower’s total monthly debt ratio (“back-end ratio”) is the ratio of the borrower’s monthly gross expenses divided by the borrower’s monthly gross income. Servicers will be required to send the Home Affordable Modification Program Counseling Letter to borrowers with a post-HMP modification back-end ratio equal to or greater than 55 percent. The letter states the borrower must work with a HUD-approved housing counselor on a plan to reduce their total indebtedness below 55 percent. The letter also describes the availability and advantages of counseling and provides a list of local HUDapproved housing counseling agencies and directs the borrower to the appropriate HUD website where such information is located. The borrower must represent in writing in the
HMP documents that (s)he will obtain such counseling.

Face-to-face counseling is encouraged; however, telephone counseling is also permitted from HUD-approved housing counselors provided it covers the same topics as face-toface sessions. Telephone counseling sessions provide flexibility to borrowers who are unable to attend face-to-face sessions or who do not have an eligible provider within their area.

A list of approved housing counseling agencies is available at Foreclosure Avoidance Counseling - HUD or by calling the toll-free housing counseling telephone referral service at 1-800-569-4287. A servicer must retain in its mortgage files evidence of the borrower notification. There is no charge to either borrowers or servicers for this counseling.
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Old 04-29-2009, 10:28 AM   #9 (permalink)
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Re: WaMu/Chase Mod Moving Forward

I'm afraid I am being dense, but here goes:
You are saying that the back-end ratio of under 55% includes the current mortgage - the one that I want to get modified?? Using those numbers, no amount of counseling can get me under 55%....that is why I need a mod. With a modified mortgage loan (e.g. from $2645/mo to $2000/mo) then yes - we will be in there.
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Old 04-29-2009, 11:05 AM   #10 (permalink)
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Re: WaMu/Chase Mod Moving Forward

I am saying that the modification will work to get the mortgage payment on the first lien to the 31% target of the gross income..........

If at the beginning of the mod process.........your back end debt ratio is over the 55%.............then the servicer will recommend counseling as a part of the modification process.
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Old 04-29-2009, 11:20 AM   #11 (permalink)
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Re: WaMu/Chase Mod Moving Forward

got it. thanks so much.
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Old 05-06-2009, 05:17 PM   #12 (permalink)
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Question regarding home value??

I'm curious if anyone knows how Chase determines the value
of your home. My case is a little unusual.

When I look up my home value on www.chase.com - it says $374,000. When I go to Real Estate, Homes for Sale & Real Estate Values - Zillow - it says $674,000....quite a descrepancy!! In one case, it is to our mutual benefit for them to modify...in the other case, not, so am a bit worried.

Anyone know??

Thanks,
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Old 05-06-2009, 07:08 PM   #13 (permalink)
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Re: WaMu/Chase Mod Moving Forward

What they will do is to order a BPO which is like a mini appraisal and that would be done by a realtor that Chase will send
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Old 05-06-2009, 07:20 PM   #14 (permalink)
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Re: WaMu/Chase Mod Moving Forward

The value of our home is the lot size (38,600 sq ft) and a 180 degree view of the mountains. The downside is the need for many repairs (crack in the foundation, plumbing and electrical).

Do you know if the Realtor will come inside? We bought it because my husband is a Carpenter, and we plan to do it slowly over time...will the bank have to fix these things before selling, or can
they sell as is?

Thanks again,
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Old 05-06-2009, 09:56 PM   #15 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Some investors require an interior/exterior BPO............but some only do the exterior.

If the property were to foreclose and become bank owned............ the majority of the time they are sold as is............
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Old 05-07-2009, 12:08 PM   #16 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Thanks. Realize I am getting ahead of myself. The waiting game
is what kills you is this deal.
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Old 05-07-2009, 01:03 PM   #17 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Hello ... have you heard anything about your loan modification? Did you show you have extra income each month or a shortage. Good luck!
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Old 05-07-2009, 05:13 PM   #18 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Hi Worried,
Haven't heard. Today was two weeks since the case was assigned to a negotiator. I called and left a message with Ron, but did not hear back. I will call again on Monday. We will be 4 months past due in May, so I expect to hear from them....since I understand that is the point when the account gets flagged for foreclosure.

With our current mortgage ($2649/mo), we are underwater each month about $750 - 1000.....

Hope that helps. Hang in there....I'm not an expert in all this, but am here to listen if you need it.

Cliffdweller
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Old 05-07-2009, 09:05 PM   #19 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Hang in there. You can do it! Please keep us updated on what happens. Have you tried emailing the CEO?
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Old 05-07-2009, 10:29 PM   #20 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Have to say that you were so wise to send a personal note and gift card to the person who was kind to you. My experience has been that there are no people without power at these lenders. Even the individuals who have no overt power can tip you off to "secret" phone and fax numbers or to private internal policies if you treat them like a human being. They get harangued all day long and they are people too who want to be of service to other people.

Keep on treating them like caring, considerate individuals and keep on reminding them that you are a real person and not just a number on a file.
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Old 05-08-2009, 10:07 AM   #21 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Thank you for the post.

Losing your home is right there with death and divorce in terms of stress, and I think my point was just that we all need to be mindful of how serious this is for many people. My husband and I have gotten sick twice in the past 6 months, just because of stress. I do feel for the bank employees as well.

Will keep you posted...hopefully we will have some good news soon.
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Old 05-22-2009, 12:46 PM   #22 (permalink)
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Re: WaMu/Chase Mod Moving Forward

A little stumped...

I've received a letter that says my loan is under negotiation and
should hear within 30 days.

Problem: I have also heard that since I am now 120 days past due, they could still send an intent to foreclose....even though I am
in the negotiation process.

Should I try to make a payment or bank on the mod?
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Old 05-24-2009, 01:15 PM   #23 (permalink)
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Re: WaMu/Chase Mod Moving Forward

"When I look up my home value on www.chase.com - it says $374,000. When I go to Real Estate, Homes for Sale & Real Estate Values - Zillow - it says $674,000....quite a descrepancy!! In one case, it is to our mutual benefit for them to modify...in the other case, not, so am a bit worried."

Cliffdweller - where do you go on www.chase.com to find the home value? maybe I can't do that since my loan is with WAMU although I am talking to Chase about the mod now. Zillow is also saying my house is worth about $300,000 more than I believe it is worth but Zillow is hit and miss with accuracy and most realtors know that. I have thought about paying an appraiser to give me a true idea what my house is worth. I am just going by what I have been given for repair costs and the foreclosure sales on my street. Like you, we are capable of doing much of the work ourselves over time but the bank would have to either pay to have it done (which they aren't doing anymore) or firesale it "as is".
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Old 05-24-2009, 01:54 PM   #24 (permalink)
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Re: WaMu/Chase Mod Moving Forward

Hi Marie,
Try this link:
Chase Home Mortgage - Home Financing - Home Value

It is hard to tell our value - even for an appraisor - because there hasn't been
a comparable sale within 5 miles since 10/2008.

Pretty much any way we shake the dice, the bank comes out losing
$$$ by a foreclosure.

We intend to decline the first offer if it isn't good enough. We're
banking on the fact that they don't want it back. We can afford
an adjusted mortgage.

Are you making some headway? I was told that they will be getting
to us within the next 2 weeks, but we'll see. I think when you reach
120 days past due you might get expedited a little.

Good Luck!
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Old 05-29-2009, 08:02 AM   #25 (permalink)
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Marie T has a reputation beyond reputeMarie T has a reputation beyond reputeMarie T has a reputation beyond reputeMarie T has a reputation beyond reputeMarie T has a reputation beyond reputeMarie T has a reputation beyond repute
Re: WaMu/Chase Mod Moving Forward

Hi Cliffdweller,

I met with Chase in person last week - my loan is with WAMU (6 3/4 interest-only 5 year arm, $3,500+ payment, does not include taxes and insurance). WAMU had told me two weeks ago they sent modification package May 7th - I still haven't received it so I'm glad I'm not waiting for it. The Chase folks immediately sent me all the forms and I filled everything out and took in to my meeting last week. This week Chase called me to let me know they were missing one piece of info from my packet which I immediately faxed over.

I am going to call Chase today and make sure that my package has been submitted. I was told at the meeting last week it could take 7 to 8 weeks and that I would be put on a "trial plan". They said I could call once a week to check on it.

We are now 2 payments behind and I might be able to make a payment before June 15th so we're not 3 months behind although that will put us in a precarious position as I have had two credit cards reduce our available credit so I don't have that as a backup now and that is really scary.

I had a call from WAMU collections yesterday and they told me that I needed to try to make that payment to not be 3 months late or they would start the foreclosure process yet I see people on here who are 5 months behind and just starting foreclosure. I also asked the WAMU guy yesterday if he knew who the investor was on my loan and he confirmed that WAMU had kept it - no investor. I am trying to figure out if that is good or bad - I have been with WAMU almost 10 years and they have made a huge amount of money off me on this loan already - I'm wondering if that figures into anything for doing the loan mod?
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