has anyone received something like this on there door handle from BofA? I tried to call bank of america yesterday and nobody knows why it was left on my door. I've been in modification for 6 months. BofA messed up my income and sent a modification to me in August that was based on income that was much higher than my actual. I immediately called BofA to try to get their income error corrected and for the past 3 months they have failed to withdraw the erroneous HAMP offer or the escrow account.
I was still paying my mortgage and now BofA reps say my payments were applied to the modification in error. BofA claim i will receive a letter showing the incorrect HAMP has been withdrawn, but, I never receive any letter. BofA setup an escrow account for me and now will not remove the escrow. Now they are applying the payments incorrectly. I call and call my rep in the office of the president and never get any new information. The answer is always "Your application has been escalated and there is no update right now". This is a nightmare. What is this envelope?