I discussed the details of this in another post, and I always get stressful news from BOA on a saturday , in the mail, after customer service hours.
What I'm talking about is the letter where it says "please return by" and "make first payment by". I'm well within the deadline of making the first payment, but missed the paperwork deadline of august 26th (i think i got the mod app just a few days before) I know I had a similar problem with the trial payments, and they were granted, but I was only a few days off.
Whenever I have called BOA , I have not been able to get in touch with my "agent" , except for the first time when I signed on for the trial payments. So, I'm a little stressed about this heading into Monday, and potentially not even being able to speak to someone then because the service is so horrible.