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  1. #1
    Junior Member bsinsc's Avatar
    Join Date
    Nov 2011
    Posts
    2

    Need Help/Advice with BOA!!!

    Our home is financed with BOA and is a Fannie Mae backed loan
    from what I understand. We closed our business in 2010 and have been
    struggling the worst in our lives to try to make ends meet. My husband
    is now employed, but it's a lot less than what he previously made. I
    am still unemployed. We thankfully received mortgage assistance
    through SC Help until March 2012. We are now 3 payments behind on the
    first.

    The second was turned over to Real time Resolutions last year. We were
    told by BOA that the second was charged off, but now RTR is hounding
    us for money. There is little information on them and we are not sure
    if we should try to pay them something or not??

    We have been trying for 2 years to get someone at BOA to help us. The
    last acct. mgr. we talked to said nothing was wrong and they cannot
    help, etc. Now we cannot get anyone to call us at all. We do keep
    getting letters that we now have a new acct. mgr and that person can
    never be reached. We sent in paperwork to BOA home retention as asked
    with no response. We received a letter saying they will start
    foreclosure proceedings if we are not current by 6/16/12. We thought
    about going to a NACA event, but cannot get to the next one in TX
    since we are in SC. We will have some money from a relative sometime
    in July and are trying to figure out what we can do to hold on to our
    house. We can't afford to pay everyone. Any help or advice is appreciated!

  2. #2
    Mortgage Wars Cat Damiano's Avatar
    Join Date
    Sep 2007
    Location
    Colorado
    Posts
    10,155
    Hi bsinsc,



    You may want to try contacting the executive team to see if they can help get your file escalated and to get some answers. They can be reached here;

    Executive Team
    1-704-386-5687
    Best Regards,

    Cat Damiano
    LoanSafe.org Moderator

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