I called BOA and was told my packet would arrived in mail, this was in mid-Oct.
Called again end of November, no real answer. Then took this web site's advice and wrote an e-mail to OOP. Quick response from Felicia Ford and I fax'd her all my 'stuff' she requested. She called me and said she received all the pages. Heard from her again last night and she has assigned me an 'executive negotiator' - Christopher Ross and I should hear from him within 24 hours.
Is this good news or are they just stringing me along???