BofA switch&table problems

**spiker54** · 07-25-2010, 11:47 AM

I have been attempting to get a loan mod for appx 1.5 years. Finally Jan 1 2010 started on HAMP trial mod. March got another offer from BofA and turned it down. Unfortunately later found out that BofA outsources document collections and when I turned the 2nd mod offer down - the outsource company switched my loan mod to "off". Took 2 months to get it turned back on and I've had nothing but problems since. Had to complain 3 times to CA's AG office and finally got BoA regulatory and a BofA Analyst working on my "approved" HAMP loan mod. However, the outsource company's program kept switching me to "off" so they had to get upper management involved to get me thru in 24 hour periods. Got me thru to final per mod paperwork division only to have BofA's inhouse program not connect my mod to their "table" which actually prints the docs. Also, get this. Even though I have been told repeatedly I am approved for a HAMP mod, the regulatory Analyst "in case you are given a decline letter call me immediately and we'll work on other programs". What is this, another bait & switch? In any case, until this "table" program is taken care of, I'm still not approved. August 1 will be the 8th trial program payment due. Sorry, no permanent mod doc by 8/1 ? I'm going to Short Sale thru the HAFA Freddie Mac program and I'm going to refuse to make any more payments. I was doing HAMP because I have a 2nd and needed it to be permanently modified as well. If HAMP doesn't go thru I'm not doing an in-house cause I will be retiring soon.

Anyone else out there having "Switching" problems thru the MOD program and "table" problems thru their perm mod paperwork program?

Can't be just me. I'm not special.

**Whittier** · 07-25-2010, 08:02 PM

spiker54..... I was doing HAMP because I have a 2nd and needed it to be permanently modified as well. If HAMP doesn't go thru I'm not doing an in-house cause I will be retiring soon.......Can't be just me. I'm not special.

I understand all about the 2nd, you want the 2MP for the 1% or to extinguish some it (as you "might" qualify, which I doubt they would do for anyone).

There have been alot of in-house lately as you might of read lately. Asides from the $5K incentive, if they offer you something with the 2%....max current cap of about 4.5% if you don't mind me asking why would you decline that?????

We are all special

**Darivae6** · 07-25-2010, 09:41 PM

i have a similar problem. i had a mortage with countrywide. found out boa took it over. i am a totally disabled veteran now. i stopped working on 2 january 2009. i had money put aside thinking that the V.A. claim would be completed bere i ran out of money. i was in complet contact with boa the whole time. i missed 2 payments in june & july of 2009. up until that point i had never been late for a payment in almost 5 years on this load. they had told me to pay a larger amount on my payments until they had everything straightened out. that took until febuary 25th of 2010. we filled it all out sent a cashiers of the new amout of a payment plus a processing charge. after that up until july we paid all our payment on the 1st of the month or earlier. i was checking my credit report in june and realized that they put on there that i was 120 days behind on payments. i called they. my negotiator stated it would be taken care of. next thing u know i received another packet with a higher payment on it. call again and was told they were going to correct it and send another packet. the third packet had the payment 120.00 higher them my orginal payment. i had received my total disability from the V.A. in march. since they did receive the 1st packet and cashed the cashier's check are they not binded to the 1st packet that was completed. should they not stand by that agreement and fix the problem on my credit report. i am in the final stage of getting a grant to adapt my home fore more independant living which will upgrade it alot. ?

**spiker54** · 07-26-2010, 07:06 AM

Darieva6 - They should stand by the agreement - however - since they voluntarily provide modification, they are not "required" to stand by anything except the original loan.

Whittier - retirement equals fixed income. If they can't provide modification to 1st AND 2nd at an affordable amount, my retirement would not cover increases to the 2nd and I would wind up losing it anyway. That's why I could not do an in-house.