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  1. #1
    Junior Member yogabbagabba's Avatar
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    May 2010
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    2

    locked out of mortgage pay

    I applied for bank of america MHA about 4 weeks ago. I've sent back fedex papers twice and haven't heard anything in about 2 weeks.

    Well yesterday was the 1st and when i went to make my house payment it says that my account needs "special attention". I will call tomorrow.

    I was wondering if anyone else experienced this and what it may mean?

  2. #2
    Member srcward's Avatar
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    Mar 2010
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    9

    Re: locked out of mortgage pay

    Yup, as soon as you contact them to let them know you need some help- you get locked out of mortgage pay on the web. I wouldn't even waste your time trying to call them. I spent a long time on the phone only to get a village idiot who didn't know why it was like that. Then of course they want to take payment over the phone and charge you a huge fee for it. I just used my banks bill pay to send them a check (until I quit paying). Hope this helps. I have read from many others that this was the case with them as well.

  3. #3
    Senior Member Whittier's Avatar
    Join Date
    Feb 2010
    Location
    Southern CA
    Posts
    1,089

    Re: locked out of mortgage pay

    Quote Originally Posted by yogabbagabba View Post
    I applied for bank of america MHA about 4 weeks ago. I've sent back fedex papers twice and haven't heard anything in about 2 weeks.

    Well yesterday was the 1st and when i went to make my house payment it says that my account needs "special attention". I will call tomorrow.

    I was wondering if anyone else experienced this and what it may mean?

    It hasn't happen to me yet but my co-worker would go to the local branch and make the partial payments. The tellers can over-write the notes as now banks are accepting any and all money you want to give them .

    Go to the local branch with a statement and pay or mail it. Calling will burn you out, if it's only a payment is best to pay at Branch.

  4. #4
    Senior Member jhawk's Avatar
    Join Date
    Dec 2009
    Posts
    192

    Re: locked out of mortgage pay

    I have never had one problem calling the payment in. They will sometimes ask you if you want to pay the whole payment or the trial payment though. Just tell them the trial payment! Be sure to write down the confirmation number! Also, it will take anywhere from 5-14 days for your check to be taken out of your bank account. It happens to everyone on here.

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