In September 2011 CitiMortgage sold my load to PennyMac. I entered my original story on the CitiMortgage forum.
Long story short it appears the last payment plus overage that I made to CitiMortgage was wired to PennyMac a couple days after the loan was transferred, aprox $4,500 total. PennyMac did not credit that money towards my payments, I donít know where that money is currently and they show me in default. CitiMortgage actually has been helping me since the PennyMac research team refuses to talk to me (I was told by their first level Customer Service that the research team doesnít speak to customers). CitiMortgage told me PennyMac acknowledges the wire, but is investigating the matter. It should take 5 minutes for PennyMac to be able to tell where the wire funds where applied, but a month later they wonít talk to me about it. I think I am getting the run around from PennyMac since they can keep collecting late fees from me due to this. Should I get an attorney to get me some answers? I am afraid the cost of an attorney will be more then my missing money.