Quote:
Originally Posted by laurap  Hi all,
Once we submit the restructure request does it shows in the countrywide financial hardship page any work out information?. I have submitted through NACA June 17th and it is not reflecting in the countrywide any idea about this?
Is there any particular number we can reach countrywide to verify they have received all the paperwork request from NACA.
Any help will really appreciated.
Thanks |
laurap
You can call the customer advocacy dept. They won't tell you anything but they may at least let you know the process has begun. I called a couple days ago and that's all they did for me. I did notice that yesterday on the websight the old workout information was gone but the submitted documents, including what NACA sent up, was still there. I waited about 2 weeks after submission and called 866-806-3254. This is also the number you can call to make payments if they lock you out. So we are all just waiting now.