[Calli09]

OK, heres the latest! I am at work today, I called home and a message, the same automated one when I first got the Fedex with the mod trial plan.......it said, call us asap, regarding your fedex pkg you received today! I thought I possibly got my final mod papers........got home and notta.....nothing. I called the 800# in my original fedex, and asked them what was up? She said the only notes she sees is about when I last called, nothing of consequence...also does not see that I made my final payment......just gives me the well, that takes time to upload.....you should be receiving a final packet sometime after July 1. Now she is just telling me this, NOT reading off her screen. So, I hang up and call the regular Chase #. I get girl on the line and ask her, what is the status of my mod? She puts me on hold, then blind transfers me, never comes back to tell me shes blind transferring, to some guy who is not at his desk, and I get a VM. Not about to start with yet another person, especially not knowing who in the hell she just transferred me to. Geez!!! Another inept Chase employee.....when in doubt, abort the call, hang up or just blind transfer to another person.....maybe they will know....yeah right!

I emailed my supposed executive response team lady the other day, asking her the status, and have yet to hear from her. Even sent her the trial mod papers that I got back in the mail that Chase actually signed. I received those back in May, signed by Chase in May. Has anyone else gotten their signed copys of the mod? It states in your trial mod papers that you will either get them back, signed by Chase, or get a letter in the mail telling you why they are denying your mod. Just curious to know, I asked this in an earlier post, but no one answered. Also wondering, did anyone else get this 2nd call to "Hurry and call us" only to find that they don't know what the @# is going on either.........I am telling you, I already got a nod, and 2 acceleration warnings, so, I think they are up to no good, and unfortunately, since no number I call, or my own assigned "executive response team person" can give me the "response" I need, I am just screwed. So, for now, just still p o'd, waiting to hear, or not to hear.....that is the question. Anyone else getting any kind of info on the final mod after their 3rd payment? What a bunch of garbage to put us all through this. How professional is this bank? I would be embarrassed to say I worked there if I did. Unreal.