Quote:
Originally Posted by jallen  I received a call from the "loan negotiator "....we do not qualify for a Loan Modification ...reason...she could not tell me why...because she did not know. Then she said because I had not missed any payments... I was so exhausted and disappointed that I cried. She said she would re-run the program and see if she had entered any incorrect information..."WHAT"...Let me get this straight, as of Monday I was waiting on the investors reply, as of Tuesday, the drive by for the real estate appraisal...BUT the decision was based on a computer program...what happened to the investor, the drive by person, etc....You know what I think...this is a lot of bologna. We are all facing life changing events...which on the stress scale put us about at a 10 (1 being the lowest level)....whether you have a sick spouse or lost your employment....it is a life changing event.... So let me get this straight, we have to depend on a computer program to make the decision...then why do we write hardship letters, initial pages, send in repeated financial statements, earning reports etc......someone needs to explain this to me... Oh yes, of course she could not re-run the program yesterday, because the individual who runs the program was gone for the day...so please tell me, what does a loan negotiator do...what are the qualifications for the position.... Naturally she said she would call me back today. I have given up on that one...I really have lost my faith in WF.  |
I know how you feel atleast you got to send financial paperwork. Maybe you should double check, I was never asked to send financial documents. When I was told I only qualify for a 2nd loan (I'm a single parent, self-employed and work from the home) I asked where they got the info to review(asked for weeks). This past Mon. I finally found out they looked at my last years tax return and credit report. Okay well income last year is not what it is this year and I never gave them authorization to pull those. Last Fri. I was told to fax docs to Exec. Office person, was given wrong fax #.
Today is day 90 for starting a process that started with 1 payment behind. My former loan officer is now working with Exec. Office person (who keeps taking days off). He is giving her more information than I have gotten. I was going to sign 2nd loan papers so I could finally more foreward but had 2?, called him on the 29th of May, never heard from him to ask my ?'s. I am so sick of WF, I told my loan officer she was great I would share her name if she ever leaves WF. I will not recommend them at all. I can't advertise for new enrollment as long as I don't know if I get to keep my home. So I don't get to try and increase my income.