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yeswecan · 06-13-2009, 12:58 PM

Walking,

Did you need to re-submit your financials after your 3 trial payments?? Aurora is insisting that we re-submit the entire loan modification package!

June 1 was our last trial payment. On Friday, the customer service person from ALS said to me, and I quote, "We are not going to go back and look for your old documents. We are way to busy to do that." So it seems like we should change things around a bit on the financials to what they want to see, and not worry about what we had submitted in the past (that they denied)?

Any thoughts? Did you get an expert to look at your package before you sent it the 3rd time? (if I am reading your story right?) THanks for any and all advice, other Aurora folks.

06-13-2009, 12:58 PM	#103 (permalink)
yeswecan Senior Member Join Date: Feb 2008 Location: so cal Posts: 47 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Aurora Modification SUCCESS!! Walking, Did you need to re-submit your financials after your 3 trial payments?? Aurora is insisting that we re-submit the entire loan modification package! June 1 was our last trial payment. On Friday, the customer service person from ALS said to me, and I quote, "We are not going to go back and look for your old documents. We are way to busy to do that." So it seems like we should change things around a bit on the financials to what they want to see, and not worry about what we had submitted in the past (that they denied)? Any thoughts? Did you get an expert to look at your package before you sent it the 3rd time? (if I am reading your story right?) THanks for any and all advice, other Aurora folks.