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NeedHelpwCW · 06-12-2009, 01:45 PM

I settled my HELOC with CitiMortgage. Still waiting for them to release the lien though. It's been two weeks now.

It was a long process to find the right people to start this process. I started in the beginning of March and was told many disappointing things. Most of the reps. did not know where to direct you to. But I persisted and ended up with the right person to assist me. I took days off from work to make calls after calls. And these calls consist of a long waittime. CitiMortgage has this thing where if your wait time is longer than 20 minutes, it automatically disconnect you. So, this was extremely frustrating. But it paid off. I proposed a lump sum payment of 10% of the balance for their forgiveness of the remaining balance.

Someone else was trying to settle their CitiMortgage 2nd as well. "Restless" never posted his update. S/he started the process before I did. Not sure if it was settled.

06-12-2009, 01:45 PM	#10 (permalink)
NeedHelpwCW Senior Member Join Date: Dec 2008 Location: California Posts: 173 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: CW/BofA Settling HELOCs and 2nds???? I settled my HELOC with CitiMortgage. Still waiting for them to release the lien though. It's been two weeks now. It was a long process to find the right people to start this process. I started in the beginning of March and was told many disappointing things. Most of the reps. did not know where to direct you to. But I persisted and ended up with the right person to assist me. I took days off from work to make calls after calls. And these calls consist of a long waittime. CitiMortgage has this thing where if your wait time is longer than 20 minutes, it automatically disconnect you. So, this was extremely frustrating. But it paid off. I proposed a lump sum payment of 10% of the balance for their forgiveness of the remaining balance. Someone else was trying to settle their CitiMortgage 2nd as well. "Restless" never posted his update. S/he started the process before I did. Not sure if it was settled.