| Re: Modification? Forebearance? I'll Flip a Coin! Calli09......dont get too tensed up with the late charge fees.....I also got them in my account after I made my first trial period payment....when I called Chase( Exec, Customer Service and Home Retention), I received the same answer(which never happens at Chase), that once the mod is finalised all the extra fees will be removed. This is one of the important guideline in the MHA program.
So I am guessing, the day when they modify your loan permanently, they will remove all the late charges. Is anyone from Executive team working with you and your loan analyst? If so, try to get their phone number and email, and start contacting them directly......
Good Luck.....We will prevail.... |