Hi "mcasey8sci",
Yes, I have had to send paperwork multiple times

.... What's strange is that they received
some of the paperwork that I sent UPS overnight with my first trial payment, but not everything... Although in the last couple days I did receive a letter indicating that they had "all the paperwork needed" to process my modification -"BUT" they may need to contact me in the near future with additional questions and/or need additional paperwork. Thank You though for the heads-up, I will be on my toes with them! Were you already in the foreclosure process when you requested your mod??
Can you tell me how they calculated YOUR 31% trial payment??? As I mentioned before, mine is at 31% of gross income PLUS my insurance and property taxes... making my total payment well above the 31%. I spoke to a woman that is supposedly my "processor" (just found out I had one) and asked her what the correct payment should be... She said that she understands that the total payment (PITI) should be 31%, and that when it goes to underwriting, they should recalculate my payment.... BUT she wasn't totally sure since it is such a new program?! I keep getting that reply when they can't answer my questions directly... Oh well.
When I applied for the "first" modification, they said that to obtain my investor info. I would need to send a formal request... but I did notice that on the MHA Obama paperwork I received ("second" mod.), they are named there. You may want to check that out.
Hang in there....