Hello All, I don't want to be a downer but just because your workout information is showing it does not mean that it is actually being processed. Mine is showing the following and has been showing since April 3, 2009 with two date changes since.
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Documents Received </TD></TR><TR><TD><TABLE cellSpacing=0 cellPadding=2 width="100%" border=0><TBODY><TR class=header2back><TD class=mainbold width="30%">
Processing Date</TD><TD class=mainbold width="30%">
Workout Type</TD><TD class=mainbold width="40%">
Document Type</TD></TR><TR><TD class=main>
06/01/2009 </TD><TD class=main>
Modification </TD><TD class=main>
PAY STUB </TD></TR><TR><TD class=main>
06/01/2009 </TD><TD class=main>
Modification </TD><TD class=main>
LETTER OF EXPLANATION </TD></TR><TR><TD colSpan=3>
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The above list is real-time and reflects the documents processed to date for this account. We may have received additional documents recently sent to us that have not been processed and therefore do not appear in the list. Please do not call us to check the status of a document not showing in the list as our representatives will not be able to provide any additional information than what is shown here. Thank you for your patience. </TD></TR></TBODY></TABLE></TD></TR><TR><TD>
</TD></TR></TBODY></TABLE><TABLE cellSpacing=0 cellPadding=2 width="100%" border=0><TBODY><TR class=header1back><TD class=header1text>
Current Workout Status </TD></TR></TBODY></TABLE><TABLE id=Table1 cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR class=header2back><TD class=header3text width="30%">
Loan Modification </TD><TD width="20%">
View the Details </TD><TD width="20%">
Hide the Details </TD><TD width="30%"></TD></TR><TR><TD colSpan=3>
</TD></TR></TBODY></TABLE><TABLE cellSpacing=2 cellPadding=2 width="100%" border=0><TBODY><TR><TD class=mainbold vAlign=top align=left width="30%">
Workout Status Details: </TD><TD class=main align=left width="70%">
Your request for assistance is under review. During the review process, a thorough examination and analysis of your loan will be completed. During this time, we may or may not need additional information from you. It is common that you will not hear anything from us during the review period, but please be advised that all collections activities have been temporarily suspended during this review period. We expect more information to be available on 05/29/2009. If your status remains unchanged after the 05/29/2009, please call and speak to a customer service representative. Please do not call back before 05/29/2009 as that will delay the process. Please respond promptly to any calls or requests that you may receive from us during this period. Lack of response will cause your workout to be delayed or cancelled. Thank you. </TD></TR><TR><TD class=mainbold vAlign=top align=left width="30%">
Information as of: </TD><TD class=main align=left width="70%">
04/24/2009 </TD></TR><TR><TD class=mainbold vAlign=top align=left width="30%">
Workout Stage: </TD><TD class=main align=left width="70%">
Processing </TD></TR><TR><TD class=mainbold vAlign=top align=left width="30%">
Phase/Sub-Phase: </TD><TD class=main align=left width="70%">
Active Processing </TD></TR><TR><TD colSpan=3>
</TD></TR></TBODY></TABLE>
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Please, stay on top of Advocacy Dept and NACA to push your files along. Don't assume just because it shows up on the website that its' being processed. My file was submitted by NACA on 2-28 and had never been looked at until 5-8-2009!</TD></TR></TBODY></TABLE><!--End of content area-->
Good Luck!
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