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Old 06-05-2009, 08:13 AM   #31 (permalink)
gray517
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Re: Naca dropped the ball!!

michigan tsunami

I have received 2 modifications thru naca and many others have gotten their mods thru Naca, I really do believe the problem lies with CW/BOA and not Naca any problems or issues me or others have had can be directly linked to CW/BOA incompetance. If you submitted docs to Naca in Jan and they submitted those to CW, it has been 6 months and if CW is just now looking at the Naca proposal, they are mostly likely asking Naca for updated Docs since the original ones are 6 months old and not current. Naca has a contract with CW to review thier proposals, however there is no time limit on how fast they must do it and unfortuneately Naca can't make them go any faster, so of course CW drags thier feet and takes as long as they can to review the Naca proposal. Our first mod took 90 days for approval, Naca submitted to CW on 10/3, got approval 12/12, but took almost 30 days to get docs (had to get Naca to call them)got docs on 1/9, took about 2 weeks to update account, but this 2nd mod we didn't ask for but gladly accepted sent the docs back on 4/7 and my mod is still not processed and the account not updated completely (they partly updated it yesterday) I had to call every day and emial everyone I could think of to get them to at least start the update. The problem = CW/BOA are idiots who do not know which end is up and at least 1/2 of their employees are in India and 95% of them do not care if we lose our homes or not. Naca does care and does fight for the homeowner. Take a deep breathe, resubmit the required docs, have a drink and then next week call the advocacy dept and emial the Barbara Desoer pres of BOA home loans with your story. Goodluck!!
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