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Old 06-04-2009, 01:11 PM   #9 (permalink)
gray517
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Location: Florida
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Re: cw/bofa website down and now showing new loan mod i didnt apply for

Never mind was finally able to log in, no change. They are refusing to update my account with the new modification (not sure why) have been told there is no problem with docs or the modification, contacted the office of the pres (Barbara Desoer) over 2 weeks ago, got a call back within 2 hours and the rep from her office has been working very hard to get this fixed, but no one in the dept that fixes this is cooperating with her? They all acknowledge what needs to be done to fix it, but no one will take care of it. I guess it's time for another mass email and fax campaign to anyone that could possible help, local and fla politicians that is joke, got form letter responses last time. Talked to Naca they are also sending emails to CW/BOA but are not getting responses, they say don't worry I have a legal binding doc, yeah right others on here have been canceled with the same docs and if I pay the mod payment it won't get applied just stuck in suspense account. FYI little tidbit of info I found out, for all who have or will get mods, CW/BOA will not send you back a copy of the signed mod, why cause they don't sign them, they just process them and put them in your file, that is their sneaky little trick that way they can always say they didn't agree to or it is canceled it since they didn't sign it.
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