Loan Modification Forum - LoanSafe.org - View Single Post - What do we know about the: CHASE 3 MONTH TRAIL PAYMENT OFFER?

grullagirl · 06-03-2009, 11:06 AM

I started this process in Nov. 08. Rcd. the MHA Docs w/trial period pmt. on 5/22/09. Paperwork was due back 6/14 and the pmt. on 6/1. Signed it all and sent cashier's check back w/ paperwork on 5/27.
Received a call from a Chase rep who claimed she works in the Chase government program department and said that I should receive a fed x today with paperwork to sign up for the Chase Obama program. She was clueless as to the paperwork I had received and the pmt. set up I had already been offered & accepted. She also said that what I had received was not the Obama government program. When I explained that the on the bottom of the docs it said "Freddie/Fannie Uniform Instrument" she said oh that didn't mean anything, they are not the bank they are just a government department.
In closing, I have never in my life seen more ineptness and disorganization.

06-03-2009, 11:06 AM	#11 (permalink)
grullagirl Senior Member Join Date: Jan 2009 Location: Southern California Posts: 76 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: What do we know about the: CHASE 3 MONTH TRAIL PAYMENT OFFER? I started this process in Nov. 08. Rcd. the MHA Docs w/trial period pmt. on 5/22/09. Paperwork was due back 6/14 and the pmt. on 6/1. Signed it all and sent cashier's check back w/ paperwork on 5/27. Received a call from a Chase rep who claimed she works in the Chase government program department and said that I should receive a fed x today with paperwork to sign up for the Chase Obama program. She was clueless as to the paperwork I had received and the pmt. set up I had already been offered & accepted. She also said that what I had received was not the Obama government program. When I explained that the on the bottom of the docs it said "Freddie/Fannie Uniform Instrument" she said oh that didn't mean anything, they are not the bank they are just a government department. In closing, I have never in my life seen more ineptness and disorganization.