I was on my 8th mod try w/
CW. I was denied for everything..sometimes no reason given. I write down everything each rep tells me, because they all have different answers. I have a Fannie Mae backed loan and qualified for an HSA in Feb. This was going to cover 4 mths missed pymts plus late fees. Found out 2 days ago that my HSA was cancelled because I don't have at least $200 surplus every month. Researched HSA's and I couldn't find that "mysterious" qualification anywhere. A supervisor in Home Retention actually told me" How can you expect to stay in your house when you don't pay for it?" My response was that I was told I couldn't make pymts on the 4mths the HSA would cover (because it ONLY covers missed pymts) or the funding wouldn't be necessary. It's a nightmare!!! I am so stressed all the time.
My mods are denied due to a shortage of income, but my mortgage is at 100% of my income. If they could make the pymts at 31%, I would have a surplus of income. Apparently common sense and logic and not their strong points.