Hello,
I just want to share my experience in emailing Ms. Desoer to clarify any confusion. I started a mod with
CW back in Nov. 08 but since not hearing back from them I went with NACA in March 09. I was submitted by NACA on 3/18 and since not hearing back as of 5/19 I emailed Ms. D and got a call from her office a few hours later saying that they were going to assign a negotiator to my file. Got a call the next day telling me that my file had been reviewed and they had sent NACA an update so I should call them. Called NACA and they gave me BofA's offer. It was not acceptable to me since it is much higher than what NACA submitted me for so I told NACA to renegotiate for me. This was last week 5/21 so I am waiting to hear back with a (hopefully) second offer. I hope this helps.