[rollertom]

I just tried calling her again and no there. So I called the number (without her extension) and asked about an update and she told me that nobody can go into a file except for the Analyst or her supervisor and that she will leave her a msg. to call me back today.
I know this is BULL because I have called that number before and they were able to look for any updates.
Quick recap:
March 11th, faxed paperwork
March 12th, got a call saying they receive all.
April 15th, I called and answered 2 questions for analyst working on file. and was told they now only had 4 of the 40 pages! I emailed copies to her while she was on the phone.
April 30th was told that the analyst working on file will have it looked at by Monday the 4th
May 5th called her and there was NO update and no email's from the other analyst working on file.
May 6th They are trying to get answers from his supervisor (yea, right)
May 8th left msg for a call and email.
May11th left another msg and and email.. Still no response.
May 12th called again, not at desk so called exec office and they were sending emails out.
May 14th still NO response and a msg. was emailed to analyst because nobody is allowed to look at another's file.

Now what do I do? Call exec office back?