CW denied us AGAIN. Funny thing is the denial came 5 days BEFORE we faxed in our paperwork for the 2nd mod request per
CW's request. WTF? Also, while on the phone the rep kept saying, "I can't find your paperwork...." A typical response from them I hear. I gave her the date/time and fax# it went to...then she said we were denied...Still not saying she found the paperwork.
We have decided to escalate this an attorney, since this seems to be the trick that will make
CW magically find paperwork, and get callbacks for a loan mod.
The reason given for the denial was "negative income to loan ratio." Funny thing is, that the Florida AG settlement specifically states that a principal reduction should be applied if the borrower has a negative LTV ratio, which we have by 30%. I wonder if they took the time to factor that in. My guess is...probably not.
See you in court Countrywide!