I submitted my paperwork to
Cw in December and received a mod which lowered my payments by 1200. I had sent in a payemnt during the mod process which is supposedly in fees. I requested this be moved to partial payment on monday and was told to call today as my first payment is due today. I called this morning and first the woman told me there was a problem with the mod which almost made my heart stop, then she was like "oh no I see it was approved and completed"... At any rate the partial payment of 3600. has not been moved over to the partial payment area where I can have it applied against today's payment. She told me to call back after 9:00 ct as noone could help me. I wish I had one contact person as every time I call I get a different person with different degrees of intelligence and I have to go through the whole story every time. Has anyone else had a problem after mod was stated as being completed and approved? Thanks panicing in NJ