[snapple candy]

azd,
talk about trials and tribulations. Sounds like my story except I have to deal with WAMU and Chase Executive offices. I got a good chuckle out of how you were on hold and how they hoped you'd give up. You have to be tenacious as hell to get anything accomplished with these people. My WAMU person lied too and I had not thought about the calls being recorded. Thanks for the heads up on that! I did hear from a few sources that these guys cant get anything done since they are on the phone all the time. I am fannie mae also but doesnt seem to have streamlined this round of modification evaluation. As you said, it changes from week to week.