[rollertom]

I just called 888-310-7995 and did not put her extension in and got another rep. Told her that I am not hearing back from my analyst. She checked and said that she was not at her desk and asked if I wanted to leave a msg. I said she never returns any calls or emails I have left her so far so the rep was going to hand write a note and put on her desk for her.
The rep said if I do not hear back form her today then do what I need to do?

I guess if I don't hear anything I will call the executive office number.