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cliffdweller · 04-23-2009, 03:53 PM

New to forum - feels like a light in the darkness - thank you all!
Don't really have any questions, yet.. My package is received and was assigned to a negotiator on 4/21/09.

Want to share a few things that have worked so far working with WaMu.

1) 4/9/09 - Got hold of a girl who cared - Cindy in Florida - gave me her name, employee ID and personal fax. Said that she would see that my package got into the right hands. My advice - If you get someone who is not helpful and mature or who treats you like they are reading a script - say thank you and call again until you feel comfortable with the person on the other end. Nothing worked for me until I formed a relationship with someone.

2) 4/12/09 - Fed exed my package to Cindy with a picture of my husband and I in front of our mailbox with our name on it. It said "Thank you for helping us save our home in bold yellow font." Ok, Ok, a little emotional appeal never hurt...also included a $10 starbucks coffee card just to say thank you because I have been at this since 12/08 and she is the first person that really wanted to help. I was afraid it might be considered bribery, but Cindy called me back to say it was the nicest thing anyone has ever done for her. Glad I did it.

3) Two days later I got a call from a guy, Ron, who calls himself a loan counselor. His job was to insure my paperwork was complete before forwarding to his boss.

4) 4/15/09 - Immediately turned around his requests for more information. He called me back to thank me - love this guy!

5) 4/22/09 - Called Ron and asked for status - he said case
was assigned to Sierra McCoy, Loan Negotiator, and to call him back in 2 weeks if I have not heard sooner.

I will keep you posted on the details of my situation when I receive an offer. Just wanted to post some good news for now. We love our fixer-upper house on the side of a hill in Los Gatos, California...determined to keep it!

04-23-2009, 03:53 PM	#1 (permalink)
cliffdweller Senior Member Join Date: Apr 2009 Posts: 179 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	WaMu/Chase Mod Moving Forward New to forum - feels like a light in the darkness - thank you all! Don't really have any questions, yet.. My package is received and was assigned to a negotiator on 4/21/09. Want to share a few things that have worked so far working with WaMu. 1) 4/9/09 - Got hold of a girl who cared - Cindy in Florida - gave me her name, employee ID and personal fax. Said that she would see that my package got into the right hands. My advice - If you get someone who is not helpful and mature or who treats you like they are reading a script - say thank you and call again until you feel comfortable with the person on the other end. Nothing worked for me until I formed a relationship with someone. 2) 4/12/09 - Fed exed my package to Cindy with a picture of my husband and I in front of our mailbox with our name on it. It said "Thank you for helping us save our home in bold yellow font." Ok, Ok, a little emotional appeal never hurt...also included a $10 starbucks coffee card just to say thank you because I have been at this since 12/08 and she is the first person that really wanted to help. I was afraid it might be considered bribery, but Cindy called me back to say it was the nicest thing anyone has ever done for her. Glad I did it. 3) Two days later I got a call from a guy, Ron, who calls himself a loan counselor. His job was to insure my paperwork was complete before forwarding to his boss. 4) 4/15/09 - Immediately turned around his requests for more information. He called me back to thank me - love this guy! 5) 4/22/09 - Called Ron and asked for status - he said case was assigned to Sierra McCoy, Loan Negotiator, and to call him back in 2 weeks if I have not heard sooner. I will keep you posted on the details of my situation when I receive an offer. Just wanted to post some good news for now. We love our fixer-upper house on the side of a hill in Los Gatos, California...determined to keep it!