They have done the same to me as well. My wife is out of work too. We are still current, but our savings is running out. Since March 6th, I have been told to call back every two weeks until today when I was told it will take 90-120 days to hear back.
CW said I could call as much as I would like but they are too busy to get back to me any earlier, even then I was told I may not qualify. I have made up my mind to go with NACA. I have nothing to lose. We as individuals have no bargaining power. I can just tell that the banks have no intention of really following making home affordable plan and will only do a few just to say they are doing something.