Loan Modification Forum - LoanSafe.org - View Single Post - Modification of 5 in 1 arm Wells Fargo SUCCESS!!

5in1arm · 04-13-2009, 05:51 PM

Just a quick update.
Called Wells Loss Mitigation this morning. Was told they don't have my information(Same loop conversation). Explained that I was told different by counselor last Thursday. Didn't get anyhwhere with them. But didn't give up. Thanked them and decided to call back the number *** gave me yesterday (The Executive Team) .
What a breath of fresh air. Friendly staff answered and I explained my situation. The gentleman said that he would be taking over my case personally and gave me his own personal fax machine number, a email address, and assured me he was going to start working on it today. He also asked for my number to call me back.
Looks like things are rollin, Thanks ***.

04-13-2009, 05:51 PM	#9 (permalink)
5in1arm Senior Member Join Date: Apr 2009 Posts: 62 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	re: Modification of 5 in 1 arm Wells Fargo SUCCESS!! Just a quick update. Called Wells Loss Mitigation this morning. Was told they don't have my information(Same loop conversation). Explained that I was told different by counselor last Thursday. Didn't get anyhwhere with them. But didn't give up. Thanked them and decided to call back the number * gave me yesterday (The Executive Team) . What a breath of fresh air. Friendly staff answered and I explained my situation. The gentleman said that he would be taking over my case personally and gave me his own personal fax machine number, a email address, and assured me he was going to start working on it today. He also asked for my number to call me back. Looks like things are rollin, Thanks *.