[Nathan Fransen Esq.]

I wanted to chime in on some of the new happenings at F&M. Currently we have 6 attorneys along with support staff. We have decided to increase our ratio of attorneys to staff members. There are many useful things that our staff can do, but there are limitations. Our goal specifically is to make sure that clients get ample communication and direction from an attorney within our firm. We have always mandated that every client talk to an attorney prior to being accepted as a client. We feel it is critical to properly set expectations and frankly if i was paying money to a law firm, i would absolutely want to talk with an attorney before doing so. With our changes, there will be increased involvement from our attorneys, even more so than at present. We feel this will allow us to provide a better service to our clients and accomplish greater results. With our staff adjustments, we have let go of several employees. These changes may have caused some unintended confusion. We are doing everything we can do resolve this as quickly as possible.

Nathan Fransen