Loan Modification Forum - LoanSafe.org - View Single Post

mommy1119 · 03-18-2009, 04:32 PM

I received a call from CW office of the President about a month ago, they were waiting on my NACA submission which never seemed to surface on their end. I even called the Countrywide Advocacy group which claimed to never receive it. On Monday 3/13 I logged into my account to find that it said my modification had been cancelled due to not returning documentation. I called the Advocacy group at CW and the women that I spoke with was very rude, she said your modification has been cancelled and there is nothing else we could do to help you. I explained that the only reason I was calling the Advocacy group was for a status on my NACa submission and she said we don't have it and that I should probably start packing. I never told her that I was working with people in the CW presidents Office I just replied to her that I thought that she was being very rude and got just as nasty to her and told her that she in the wrong job and that she did not need to be so rude to people who were calling her for help. I also asked her for her name and extension I am not done with writing my letters I have every single persons name and extension since I started this process alnong with the dates and times I spoke with them and there are certain people who do not belong in these positions I know they get fustrated but they took it out on the wrong person. Anyway it took long enough but finally received a call they are lowering rate from 10.875 to 6% for the life of the loan lowering my payment 400.00 a month. I am happy with that the only thing that struck me odd was they said I will receive the Fedex package either tomorrow or Friday and they will send a notary to me to sign the papers. Do you think this is odd??? Once my packet is received I will share with all how on Feb 6th I wrote a letter and received a call from the Office of the President on Feb 9th. I will provide all email addresses that I sent to many CW and BOA people and hopefully it will work for you as quickly as it worked for me. When I asked how my modification got to the Presidents office they told me that it must have been a pretty powerful letter because they received my letter Friday night and called first thing Mon morning.

03-18-2009, 04:32 PM	#52 (permalink)
mommy1119 Senior Member Join Date: Dec 2008 Posts: 40 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Cw modification success I received a call from CW office of the President about a month ago, they were waiting on my NACA submission which never seemed to surface on their end. I even called the Countrywide Advocacy group which claimed to never receive it. On Monday 3/13 I logged into my account to find that it said my modification had been cancelled due to not returning documentation. I called the Advocacy group at CW and the women that I spoke with was very rude, she said your modification has been cancelled and there is nothing else we could do to help you. I explained that the only reason I was calling the Advocacy group was for a status on my NACa submission and she said we don't have it and that I should probably start packing. I never told her that I was working with people in the CW presidents Office I just replied to her that I thought that she was being very rude and got just as nasty to her and told her that she in the wrong job and that she did not need to be so rude to people who were calling her for help. I also asked her for her name and extension I am not done with writing my letters I have every single persons name and extension since I started this process alnong with the dates and times I spoke with them and there are certain people who do not belong in these positions I know they get fustrated but they took it out on the wrong person. Anyway it took long enough but finally received a call they are lowering rate from 10.875 to 6% for the life of the loan lowering my payment 400.00 a month. I am happy with that the only thing that struck me odd was they said I will receive the Fedex package either tomorrow or Friday and they will send a notary to me to sign the papers. Do you think this is odd??? Once my packet is received I will share with all how on Feb 6th I wrote a letter and received a call from the Office of the President on Feb 9th. I will provide all email addresses that I sent to many CW and BOA people and hopefully it will work for you as quickly as it worked for me. When I asked how my modification got to the Presidents office they told me that it must have been a pretty powerful letter because they received my letter Friday night and called first thing Mon morning.