If you are going thru countrywide directly make sure you are calling home retention 1-800-669-0102, you may want to call them again today and initiate the process once again prior to you starting the new job so as not to confuse the issue with the new income starting next week cause then your modification attempt is based on what you acutally make now and there won't be more delay waiting on the new paystubs and we all know new jobs don't always work out. the faxed documents ususally show up as docs recieved under workout status on your online account, this can take anywhere from 3-14 days to show up on your account, write your loan number on each page you send in big bold print across the top of each page you fax. If you decide to intiate the process with NACA, you can do an online submission and then set up a phone couseling session appointment with them when you are done with the submission, you can fax to Naca the docs they require and your authorization form once your finish the submission and it will make the Naca process go quicker. I quickly stepped off the Countrywide merry-go-round Oct 08 and went straight to Naca, we were able to get a successful Modification of our high rate sub-prime fixed loan down to a 6% fixed for the life of the loan all past due and escrow short rolled into the loan and our account is now current and payment is $1000 less a month, which came just in time as hubby just got 4th pay cut and I have yet to find work (laid off 6/08) the process took about 120 days total, 60 days for approval, another 30 days to get docs from
CW ( lol, docs finally came 1/9/09 were actually dated 11/26/08) and another 30 days for
CW to process mod and change account. While Naca is extremely busy and overwelmed as is everyone with this mess, at least they have a program, structure, process and do work as efficently as they can and do acutally care and try to help. Good Luck which ever path you take!