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Old 03-12-2009, 08:00 AM   #1 (permalink)
cobra
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My new CW adventure...continues

I'll try to keep it simple but first I want to say "thank you" in advance for any and all advice you all can give.

I lost my job in October. Only had wifes income as a teacher since then. Going back to work next week finally!!!

Could not pay Nov., Dec., Jan., and Febuary. Fianlly was able to make one payment in Feb that was applied to November payment. Will be able to make payment end of Mar which will be applied to December I guess.

We have a 8.65% subprime ARM and the payment is $2,548.00 per month.

Was in line for the first loan mod program under the Attorneys General lawsuit Vs CW. CW claims they sent loan mod paperwork but we never received it.

Have been trying to deal with them on another loan mod since January. Website says not to call before 2/09. So I call on 2/10
and there spoke to person who says no update until 3/09.
I call back then and they say I need to send income documents again, so I do. Called back on 3/11 to see they iof they received them. Was told to call back Friday.
So...this morning I go on the website to just check and see that my mod was cancelled yesterday(!!!!) for not sending the requested info. Called this morning and got India on the phone.

I have very little confidence in this whole process now.
Have planned to go to a NACA seminar on the 28th and may go down that road.

Please...any advice would be helpful. I can't eat or sleep over this whole mess! Bad enough trying to play "catch up" with other bills but this process with CW is crazy.

Is there a single person anywhere in the CW organization who I can talk to and have faith that we can assist me?

Please..bring on the advice.

Regards,

Cobra


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