Loan Modification Forum - LoanSafe.org - View Single Post

rozuki · 03-09-2009, 09:21 AM

I have been dealing with CW since Oct 08. Told I will hear from them about the "new" mod program going into effect on 12/1/08, that I am now in the system after giving them all the information they needed.

After many phone calls to many different "depts", after being denied, then "undenied", then approved for a mod - finally received fedex pkg on 2/28/09. It was totally unacceptable and they are treating me as if I have missed mtg payments - which I have not...yet! Tacking on 11, 168 in interest to the principal, lowering rate from 10.55 to 8 - what a joke!

Then on Mon, March 3 receive a voicemail that they will be sending me an offer from Fannie Mae? Within 5 business days? I thought this might have to do with the new Homeowner Affordability and Stability Plan? I called CW...of course, nobody knew anything about this.....

Received another Fedex pkg this morning, Mon, March 9, 2009 -with same interest rate, but tacked on another 12,000.00 to the principal??????Plus, added 168.00 to the escrow? What the hell is going on here?

So, of course I call again, speak to a rep who doesn't know squat - when I say "but this is bull**** - why two didn't mod pkgs in 1 week - and I have never been late with the payment" (I couldn't help it, it slipped out!) ....you guessed it....I don't have to talk to people who use profanity! She hung up.....ggrrr

So I calmed myself down and called back, asked to speak to a manager - of course, none available. I then ask how do I apply for the new H.A.S.P program - was told I can't, since I already applied for a loan modification with CW?????

Does anyone know about this? I went to CW and BoA's websites and they say they are participating in the H.A.S.P program? I need to talk to someone who can straighten out this CW twilight zone I am now in....should I try NACA (the nearest office to me in in Connecticut - hours away - can you do everything over phone/fax?

Do I pay March mtg payment or not? Is it better to try and stay current...which is getting harder and harder...this is the last month I can pay this mtg amount (I have no savings left!!!)

My head is spinning.....maybe I should just give up.....

03-09-2009, 09:21 AM	#4 (permalink)
rozuki Senior Member Join Date: Mar 2009 Location: Long Island NY Posts: 356 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	My CW story continues....what a mess!!!! I have been dealing with CW since Oct 08. Told I will hear from them about the "new" mod program going into effect on 12/1/08, that I am now in the system after giving them all the information they needed. After many phone calls to many different "depts", after being denied, then "undenied", then approved for a mod - finally received fedex pkg on 2/28/09. It was totally unacceptable and they are treating me as if I have missed mtg payments - which I have not...yet! Tacking on 11, 168 in interest to the principal, lowering rate from 10.55 to 8 - what a joke! Then on Mon, March 3 receive a voicemail that they will be sending me an offer from Fannie Mae? Within 5 business days? I thought this might have to do with the new Homeowner Affordability and Stability Plan? I called CW...of course, nobody knew anything about this..... Received another Fedex pkg this morning, Mon, March 9, 2009 -with same interest rate, but tacked on another 12,000.00 to the principal??????Plus, added 168.00 to the escrow? What the hell is going on here? So, of course I call again, speak to a rep who doesn't know squat - when I say "but this is bull**** - why two didn't mod pkgs in 1 week - and I have never been late with the payment" (I couldn't help it, it slipped out!) ....you guessed it....I don't have to talk to people who use profanity! She hung up.....ggrrr So I calmed myself down and called back, asked to speak to a manager - of course, none available. I then ask how do I apply for the new H.A.S.P program - was told I can't, since I already applied for a loan modification with CW????? Does anyone know about this? I went to CW and BoA's websites and they say they are participating in the H.A.S.P program? I need to talk to someone who can straighten out this CW twilight zone I am now in....should I try NACA (the nearest office to me in in Connecticut - hours away - can you do everything over phone/fax? Do I pay March mtg payment or not? Is it better to try and stay current...which is getting harder and harder...this is the last month I can pay this mtg amount (I have no savings left!!!) My head is spinning.....maybe I should just give up.....