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Old 02-18-2009, 08:48 AM   #3 (permalink)
Scari
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Re: 2 mortgages with CW, both investment, both 30 year fixed

So, I called them, again. The guy on the phone told me I had to wait until the payment is due before he can even 'qualify' me. Well, I called 2 weeks ago, when the payment was due and I didn't 'qualify,' because they were investment properties. I asked him how he thinks I will qualify in two weeks, because they are still going to be properties I don't live in and my financial situation isn't going to be a whole lot different. Then, I just wanted him to admit they wanted me to be late a few payments before they will even consider helping me. I asked why we couldn't move on this instead of wasting two weeks that could be put to good use. I see this being a problem with payments next month and I want to get moving on this now. (I wish I didn't pay the mortgages on these last month and be in the dire straits I'm in now, humm hindsight.) I asked him who the investor on my loan was, that I would even do his job and contact them myself. Of course, he wouldn't tell me.
He put his supervisor on the phone and him and I went for a few rounds. Then, I asked him where he was located. He refused to answer me, until I badgered him enough to admit he was in India. He asked me how that made a difference. I told him maybe if CW would hire Americans, then maybe I so many people here wouldn't be without jobs. I asked him how he was to understand what was going on in our country if he didn't even live here. I'm sure CW is going to get a big chunk of our governments bailout money, to pay their payroll.
Is there someone in America at CW I can speak with? Is their whole 'home retention' team located in India?
This is something I never even thought about when our government was talking about the bailout. Imagine how many other countries are going to benefit from this. I know I'm getting off topic, but I'm unemployed and possibly going to lose two houses, maybe the one I live in too, if I don't get some work, or some help.
It's not supposed to be this hard.
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