Quote:
Originally Posted by asrs4  We sent our modifications docs back and I spoke with a rep from the Hope Team and they stated that we are still in the process of approving the modification and that it's still not guaranteed. I thought once we receive a fed ex package and send it back it's a done deal. They also stated that they still needed to verify our income and that's why we had to send copies of my husbands paycheck stub. |
Was this for AG settlement? We got word between feb 2 and feb 4th that customers were being denied because their gross income did not match the income showed when they called and updated them with a
CW rep. So its their way of stalling/verifyingto modify.