Countrywide came through! We received our loan modification offer we had it notarized sent it back by fed ex. I thought wow now we can move forward. Called Countrywide to check the status of our loan being updated to the new payment terms and they have no record of any modification documents being sent to us. What the heck is going on? We sent the Fed Ex package to Pittsburg, PA and I tracked the package and it was delivered. Can someone please tell me if this has happen to them and what steps we need to take. We did confirm with the Hope Team that the package was received and they advised me to call Countrywide, but no one seems to know anything at Countrywide. |