[moliver2k9]

I started with the Office of the President directly at 800-669-2443 x2773 - a live person will answer during business hours (8am - 5pm pacific time). ask for Annabelle or Monica

This office is a routing area and will give you status but they are not the area who actually reneotiate the loans with the investors,,,so you need to work through them and ask them advise you to whom and when your loan gets assigned to a negotiator,,,this takes 4-6 weeks but once the negotiator has all the documents an dquestions anwered it will take like 4 business days..if the negotiator contacts you after submssion of the loan mod, then there is a isse or more info is needed...if they dont you will receieve a FEDEX with the docs to notarize and send your first pmt CERT FUNDS.... you are DONE


I must say also that this site and the exchange of information is extraordinary, its free and everyone is helping each other out in this awful situation we are in ,,,so keep the faith and ASK if you need info